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deep@bkg
Participant
February 8, 2022
Question

we were unable to open the file on disk

  • February 8, 2022
  • 1 reply
  • 162 views

hi iam downloaded .mp3 file and trying to import but this message pops up , any help is appreciated 

thanks 

deep 

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Legend
February 8, 2022

Hi Deep,

Thanks for writing in. Sorry for the frustration, though. Hope we can help you. What is the file size for this .mp3? Do you mind me asking? If you change the file extension to ".wav," does it import then? Please return with any pertinent info.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio