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Answered

what I run Premiere Pro, it says "GPUSniffer.exe has encountered a problem and needs to close". Then a few minutes after I receive a PremierePro.exe has encountered a problem and needs to close. I've checked my drivers and they are all up to date

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In the screenshots, I sent what it shows on my screen. As of right now, I am using a ryzen 7 7800x3d, radeon 9060 xt, 32gb ddr5 ram. My Adrenalin Software for my gpu and cpu says “Up to Date” with a 26.5.1 update

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RjL190365Correct answer

Legend

It’s not Adobe. It’s AMD. You see, beginning with driver version 26.5.1, AMD has completely changed its GPGPU ecosystem. with the update from ROCm 6 to ROCm 7 in that driver version, OpenCL support was discontinued in the newer AMD drivers. And no NLE currently supports ROCm or HIP in Windows.

With that and a similar move by Intel, Adobe (and Resolve) are both effectively becoming NVIDIA-only for GPU-accelerated rendering. And it’s all due to OpenCL troubles such that OpenCL had to cut back OpenCL 2.x features from mandatory to optional for OpenCL 3.0 in order to prevent it from collapsing under its own weight—in other words, OpenCL 3.0 in its base form is simply OpenCL 1.2 with a new version number..

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javenning

Participant

so i’ve just bought a 9070xt pc for gaming n editing and the adobe doesn’t support amd drivers anymore? that’s criminal, ive been downgrading and upgrading due to games like rdr2 being broken on old drivers but yeah this is unfortunate.

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lenzom28207173

Inspiring

Still no fix besides downgrading Adrenalin? Is it possible I'll never be able to upgrade my graphics card again?

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Pallab Gomasta

Participant

after 26.5.2 driver update and updating premiere pro 23 to 25, Hardware encoding is grayed out, it’s stuck on Software Only. Searching for fix still. Tried everything from utube tuts. Now downgrading my gpu driver. Spec: r7 7700, rx 9060xt 16gb

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R

RjL190365Correct answer

Legend

It’s not Adobe. It’s AMD. You see, beginning with driver version 26.5.1, AMD has completely changed its GPGPU ecosystem. with the update from ROCm 6 to ROCm 7 in that driver version, OpenCL support was discontinued in the newer AMD drivers. And no NLE currently supports ROCm or HIP in Windows.

With that and a similar move by Intel, Adobe (and Resolve) are both effectively becoming NVIDIA-only for GPU-accelerated rendering. And it’s all due to OpenCL troubles such that OpenCL had to cut back OpenCL 2.x features from mandatory to optional for OpenCL 3.0 in order to prevent it from collapsing under its own weight—in other words, OpenCL 3.0 in its base form is simply OpenCL 1.2 with a new version number..

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Pallab Gomasta

Participant

Downgraded gpu driver and deleted all media cache of premiere pro. It works.

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LordOfPigs

Participant

Still an issue. Please fix this adobe

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lenzom28207173

Inspiring

still no updates?

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AM_Dave

Inspiring

Same issue. Was using fine on the 3 May 26, now on 7 May, there’s an issue.

I’m running Win 11 on an AMD machine with AMD Radeon 9070 GPU. Saw that GPU Sniffer had an instance running for every attempt I made, both on launch and exit. All system components are current.

Maybe a clue: I tried Pr Beta 26.3. It threw different error suggesting I don’t have enough GPU memory. (See attached screenshot.) In fact, I have 16GB of GPU memory; twice recommended. Adobe recommended GPU requirements

Adobe / AMD: I hope you all are reading this. You should have plenty of report samples as I hit “Send” on every crash.

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AM_Dave

Inspiring

Update: I just tried downgrading two driver versions for my 9070 with Adrenalin 26.2.1. Premiere 26.2.2 appears to be working. Here’s the AMD link I used.

https://www.amd.com/en/support/downloads/previous-drivers.html/graphics/radeon-rx/radeon-rx-9000-series/amd-radeon-rx-9070-xt.html

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zenithhAuthor

Participant

When I install the driver version, it says my download failed. I’m not sure if you experienced this as well or it is just a ‘me’ thing. For a bit of context, I did the Version 26.2.1 without the AI Bundle. I posted some pictures to what I see

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lenzom28207173

Inspiring

I am experiencing the same issue. As previously noted, a driver downgrade is necessary. This bug appeared with the AMD graphics card update released on May 6th. The stable version of Premiere crashes, and the Beta version fails to launch entirely. I hope Adobe provides an update as soon as possible, as it is quite inconvenient to maintain older drivers due to this software conflict.

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AM_Dave

Inspiring

What GPU version did you go back to? I also tried this with no change.

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Ignornt

Participant

Hey zenithh, i found a solution to this problem. Just rollback your GPU update to the previous version, AMD f*cked something up and gpu intenstive programs don’t work properly on their newest version. Since we have almost the exact same setup im confident this will help you. (i’m with 9070 rx gpu, 7800x3d cpu, 32 ddr5 ram.)

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Ignornt

Participant

i’m having the same problem across different programs such as capcut, premier, AE …. i’m with the exact same setup as well.

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