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getho
Inspiring
April 20, 2018
Answered

what to do when delivery specs are outdated

  • April 20, 2018
  • 2 replies
  • 250 views

I'm on windows; they are requesting quicktime file in photo jpeg (or prores).  Even after installing quicktime, this is not available in premiere.

Is there a way to get it, should I just give em quicktime with cineform codec, or should I have a good old winge at them?

edit: and actually what would be the best cross-format delivery method? 

    This topic has been closed for replies.
    Correct answer Kevin J. Monahan Jr.

    Hi Getho,

    More than likely, you're hitting the following: Dropped support for Quicktime 7 era formats and codecs

    You can import these clips in an earlier version of Premiere Pro or Media Encoder as 32-bit formats are still supported for import there. Then export these from there, which will transcode the files to a 64-bit version of the QuickTime codec. You can then import and  work with these files in the current version of the application.

    Sorry for the frustration.

    Thanks,

    Kevin

    2 replies

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.Correct answer
    Legend
    May 23, 2018

    Hi Getho,

    More than likely, you're hitting the following: Dropped support for Quicktime 7 era formats and codecs

    You can import these clips in an earlier version of Premiere Pro or Media Encoder as 32-bit formats are still supported for import there. Then export these from there, which will transcode the files to a 64-bit version of the QuickTime codec. You can then import and  work with these files in the current version of the application.

    Sorry for the frustration.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    E
    excited_Genie16B8
    Legend
    April 20, 2018

    what would be the best cross-format delivery method?

    DNx in the MXF wrapper.

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