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A
Arthur5FBC
Inspiring
September 20, 2022
Question

When editing off external hard drives, premeire pro crashes and causes all be USB to crash

  • September 20, 2022
  • 1 reply
  • 1646 views

Hi, 

 

So I have had a thing happen for a while when editing off an External Harddrive, such as HDD or SSD. The hard drive and premiere pro seem to crash. Basically, the hard drive disconnects and then crashes all of the other USB ports on my system, and then the whole computer crashes because I can't control anything. 

 

This happens across multiple hard drives. Both HDD and SSD. Doesn't happen if I am on my internal drive. Seems to happen randomly, there is nothing that seems to cause it. But will happen maybe once a day.  

 

Does anyone know what is causing this? 

1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
September 20, 2022

Try a different USB cable.

K
Klaus30152164ramu
Participant
September 27, 2023

I have the same problems. After a view minutes in editing the PC loses the Connected to ALL external Drives. it is just happend when iam working in Premiere. Any Sloution for that?

 

A
Arthur5FBCAuthor
Inspiring
September 27, 2023

It still happens every so often to me, not sure what courses it but the following has stopped it for the majority of the time. 

Check the USB Cables 
Make sure the hard drive has a high read/write rate. 400 MB or over! 

I think essentially what is happening, is there is not enough bandwidth for the video, and so the computer kinda just bugs out and then crashes. 

The easiest solution (Though not the cheapest), is to work an SSD or have an internal SSD. The cheapest option is to transfer to your main Internal HDD. It is slower but you won't be having crashes 

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