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When I export to MP4 it creates an M4V instead.

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Hello,

I've been successfully using Adobe Premiere Pro CS6 for quite some time now. But my recent video has some exporting issues.

For some reason whenever I export my video to an MP4 format (H.246), the export will either take 5+ hours (for a 20 minute video) or it will take 15 minutes (same exact work area). In both cases I end up with an unreadable .mp4 file and an additional .m4v file (no clue why this suddenly gets created, it never has before), but in the latter case (when it only takes 15 minutes to export), the output file is only about 24 bytes.

The ONLY thing I've done different in this video than past videos is I used 2 MP3 files (audio only) for an intro and outro music on the video.

I always make sure to choose 'render entire work area' before exporting.

Does anyone know why my exported files are unreadable using the above information? I've made dozens of videos prior to this one all using the same recording gear with no issues during export. The only difference this time is the addition of the .mp3 file used as another audio source added to the work area/final video.

Any help or suggestions on how to fix this or what I'm doing wrong would be great!

DigiphdCorrect answer

Participant

This problem has also been plaguing me today. Here are my specifics and how I solved it (Expanding on what Quentin Holmes mentioned)

CONFIRMED WORK AROUND! The .m4v file gets created while encoding, but Adobe Media Encoder does not re-pack it back into the .mp4 unless you select the "Export Audio" in Adobe Premier export prior to queuing. If you don't want audio, mute the individual tracks and still export audio.

My details:

Just bought a GH4, shooting 4k 25fps MOV, trying to simply trim a few clips and export them as H.264 .mp4 with no audio. (By the way it would be nice if we could export 4k .MOV files from the camera back into .MOV once finished editing, but in premier that frame resolution is not supported)

Specs: Mac Mini, Quad Core i7, 16GB Ram, OSX 10.9.4, Adobe Premier Pro CS6 6.0.5, Adobe Media Encoder 6.0.2.81

Hope that helps anyone with the same prob

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RDWILLIAMSON12

Participant

Hey, does anyone have an understanding / solution of the original problem, i.e. the export being a useless 24kb m4v file? I'm pretty newb to premiere so no clue what work around may be possible. Also, I tried exported a 4 second segment of the project which produced a perfectly good, and useable, mp4 file. Thanks in advance.

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Quentin_Holmes

Participant

Yea this post got way off track.. I just encountered this probelm my self,, I have never had this problem before but i can not seem to export a proper file.. and of course i really need to.

Any help would be much appreciated.

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Quentin_Holmes

Participant

Hey.. so i just read a post elsewhere.. turn on your audio.. i am not using any audio with this movie.. and it worked. Now i have exported others not too long ago with audio turned off.. I have no idea, But it is working for my current deadline.

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excited_Genie16B8

Legend

I always make sure to choose 'render entire work area' before exporting.

You're better off not doing that. More often than not it's a waste of time.

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LandsharkkAuthor

Participant

Out of curiosity, what does 'render entire work area' do exactly? I've always been told to do it before exporting, but I've never been clear on what it actually does.

Thanks.

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Anonymous

It renders previews for your sequence Work Area.

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Ann Bens

Community Expert

When its encoding to mp4 it temporarly creates a m4v. When de encoding is finished it changes to mp4.

So somewere down the line the encoding is not going as it should.

Change the mp3 to a wave.

See it that will help.

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Development17300_

Participating Frequently

Hi,

I was having the same problem as the person before. Export audio is checked, but it's still exporting as mv4 file. I also went through the settings to make sure they were the same as the video footage I exported and placed in que before and it still exports as a m4v file.

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thainá_yumit66923595

Participant

I'm facing this problem right now, have u found the solution?

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