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michaelw52181270
Participant
February 17, 2022
Question

When using Productions, proxy files inexplicably become offline, cannot relink

  • February 17, 2022
  • 2 replies
  • 1417 views

Hi,


I'm working in a longform documentary film project using Adobe Productions. This issue is a little complicated to describe, but I will try my best at clarity. In a nutshell, some media becomes offline when I move it to different sequences within Productions.

All the footage is organized with proxy files attached in Premiere Productions. As part of our workflow, I am working off a hard drive with only the proxy files on it, with the interest of space-saving and a streamlined online process later (no raw .mxf files, only proxies). Within Productions, the footage is organized within several projects including one just for synced shooting days. This is the sequence I pull from most often, when building scenes.

Within Productions, there is a separate project just for my rough-cut and assembly sequences. Until recently everything was working fine. But now, some clips (seemingly at random) are showing up as offline when I move them into my rough-cut sequences. For example, I pull a selection of media from a sequence which is a full-synced shooting day, and move it into one of my working sequences within a DIFFERENT productions project, and all of sudden it shows up as offline.

Trying to right-click and "reveal in project" is not working cause I get an error message "project not found". I could manually relink clips individually as they show up offline, but it would be unnaceptably time consuming, and I fear this process would also created unexpected problems when onlining in the future. Even if I manually relink the proxy, I cannot right-click and "reveal in project." I get the same error message.

    This topic has been closed for replies.

    2 replies

    Danny23200499odzb
    Danny23200499odzb
    Participant
    August 27, 2022

    Hello there, literally having the same exact issue. I’m one of a team of three editors (all remote) who are currently mid-stream on a massive doc project utilizing Premiere Productions and an offline / proxy workflow.

    It’s been great so far except for a recent (and seemingly random) issue in which certain days of our proxy media (which has been carefully transcoded and attached to our raw media file paths upstream) suddenly appears offline when opening specific stringouts or selects downstream. All this despite the fact that the same media - in its respective source folders / projects upstream - appears online and plays proxies seamlessly.

    It goes without saying in an offline workflow but I should quickly note that out of habit and caution, we never ever opt to offline any of the master media when opening sequences, even if Premiere prompts us with an offline list (which it tends to do).

    Our rule of thumb is always to hit cancel when prompted with an offline list and simply re-attach proxies or right-click reveal in project if any clips give us trouble and still appear offline.

    But even when we do this, it’s as if the timelines including the same media downstream can’t wake up or register the fact the proxies are still attached upstream.

    One of our workarounds at the moment is to copy the original stringouts / timelines from the ingest media projects and paste them back into any problem projects downstream, which sometimes causes the missing clips to re-appear, but that’s an imperfect and annoyingly roundabout method to achieve what we’re trying to do.

    I know proxy file path corruption is a noted issue within Premiere Productions based on my Adobe forum research but I was curious if anyone within the community here encountered a similar issue or more effective solve than our current (time-consuming) workaround.   

    Any and all insight would be greatly appreciated as were nearing the eleventh hour on this project and don’t want this issue to become any more of a thorn in our side.

    Thanks in advance!

      R Neil Haugen
      R Neil Haugen
      Legend
      August 27, 2022

      This needs the assistance of @Bruce Bullis  ...

       

      Neil

      Everyone's mileage always varies ...
        Danny23200499odzb
        Danny23200499odzb
        Participant
        August 27, 2022

        Thank you @R Neil Haugen! I'll await a reply from Bruce. Appreciate you flagging this 

          R Neil Haugen
          R Neil Haugen
          Legend
          February 17, 2022

          Working in a Productions is quite different. The only place the information for any clip 'lives' in the databases is within the project file it is 'housed' in. It does NOT live in the Production file.

           

          In normal working processes, say you have media stored in project X. And are working a sequence in project Y. That works as long as project Y has full and constant access to project X. If it can't see project X, it loses all information about the clips involved.

           

          This is how they cut down on the amount of data loaded into RAM/cache files to make working with massive projects ... work better.

           

          I can't tell from your description if you have full access to all the project files and their media. If you;re trying to reference those clips to something other than their original project files, that would break the Productions model.

           

           

          Neil

          Everyone's mileage always varies ...
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