When will I get my refund?

Forum|Forum|1 day ago
May 25, 2026
2 replies
13 views

Hi,

I purchased Adobe Scanner Premium and Plus on 16th May, and the amount got debited for both subscriptions. I cancelled the subscriptions within an hour of purchase.

Could someone please confirm when I can expect my refund?

Thank you.

Mystery intrigueAuthor

Participant

Thank you so much

Peru Bob

Community Expert

You’re welcome.

Peru Bob

Community Expert

If properly canceled, within 14 business days.

See here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

You need to have a valid form of payment before you can cancel a subscription and get a refund.

https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

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