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Jasper_u
Participant
Jan 24, 2025 11:50 AM UTC
Question

While editing the players keeps crashing regularly after changing a clip length

About every 5-10 minutes, when I drag the length of a clip (either shortening or lengthening), the program freezes for a few seconds and after that the player doesnt respond anymore.

I can still do all other things, but the image of the player panel (idk what its called, but where you see your video reacting to your timeline) completely freezes and also other functions of the player dont respond anymore. (like changing zoom, scale etc)

 

Is this a common bug? Does anyone know a fix?

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Jan 24, 2025 3:17 PM UTC

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

    If that doesn't work, try creating a new project and import the old one into it.

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    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    Jan 24, 2025 1:17 PM UTC

    Hi Jasper308104207lds!

    I'm sorry to hear that. Have you already tried resetting preferences and deleting cache files? If this doesn't help, please let us know the device used to record footage along with system details (OS, CPU, RAM, GPU)

     

    Let us know how it goes.

    Thanks, 

    KR

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