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Participant
Feb 11, 2025 4:07 PM UTC
Question

White Back Ground instead of transparency when importing individual psd files

When I import the psd files, individual layers have white backgrounds when they are supposed to be transparent. I already have turned on transparency grids. Thanks in advance.

4 replies

Peru Bob
Community Expert
Community Expert
Feb 11, 2025 11:24 PM UTC

Can you post a screenshot of the layers panel in Photoshop?

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Participant
Feb 12, 2025 6:14 AM UTC

 There you go. 

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Kevin J. Monahan Jr.
Legend
Feb 11, 2025 6:31 PM UTC

Can you share a sample file with the community, @Long_Truong1646? Let us know. I hope we can help.

 

Thanks,
Kevin

 

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Feb 12, 2025 6:13 AM UTC

Here the PSD file, it's completely normal in Pts or even after effect. But not ok in pr

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