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T
toledano_os
Participant
August 10, 2018
Question

White Screen when importing Sony F65 Raw Footage to Premiere 12.1.2 (Build 69)

  • August 10, 2018
  • 2 replies
  • 561 views

Hi, I recently updated creative cloud. Now when importing any of my F65 raw footage there is just a white screen.

Any help would be appreciated.

    This topic has been closed for replies.

    2 replies

    Vidya Sagar
    Vidya Sagar
    Participating Frequently
    August 13, 2018

    Hi toledano_os,

    Sorry for the trouble. Adding to Peru Bob's suggestions, try to change the renderer in project settings & check the preview.

    Here are the steps: FAQ: How to change the Video Renderer in Premiere Pro?

    Thanks,

    Vidya

    T
    toledano_osAuthor
    Participant
    August 14, 2018

    Hi Vidya,

    I also tried changing the renderer in project settings but didn't work neither.

    The SonyRaw file importer plug-in seems to be working fine.

    I think it is more a problem of displaying the raw footage in this new release of Premiere 2018.

    Any other ideas?

    Please let me know,

    Thanks

    Vidya Sagar
    Vidya Sagar
    Participating Frequently
    August 15, 2018

    Hi toledano_os,

    Click on the settings button of Program and source monitors and check if "Composite Video" is selected or not.

    Thanks,

    Vidya

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 10, 2018

    Try resetting the preferences:

    FAQ: How to reset preferences in Premiere Pro?

    If that doesn't work, try resetting the Workspaces:

    Reset a workspace

    Reset the current workspace to return to its original, saved layout of panels.

    1. Do one of the following:
      • Click the Workspace menu icon and select Reset to Saved Layout.
      • Choose Window > Workspace > Reset to Saved Layout.

    from here:

    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn’t work,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    T
    toledano_osAuthor
    Participant
    August 14, 2018

    Hi Peru Bob,

    I tried all the steps you suggested, but it didn't work.

    The only way I can update the firmware of my graphics card is updating the operating system, which I don't want to.

    I'm running MacOS X Sierra 10.12.6, but the thing is that before updating Adobe CC to the 2018 release, it was working fine.

    Also I work in Da Vinci Resolve and my F65's Raw footage always displays perfectly, so I don't think it is a problem related to the video card. But maybe I'm wrong.

    Any other ideas?

    Thanks anyway,

    toledano_os

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