Why am I getting colored dots and lines on my video after exporting?

Forum|Forum|7 years ago
December 17, 2018
4 replies
2236 views

When I preview my video before exporting I can't see these lines but when I go to view it after exporting it the quality is awful and there is an overlay of greenish dotted lines. I am new to Premiere Pro. What am I doing wrong?

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Correct answer Ann Bens

Green or purple streaks appear in the Source and Program monitors

E

excited_Genie16B8

Legend

I've seen similar artifacts when playing back a high resolution file on a monitor with lesser resolution. It was a scaling error in the playback software.

Check the export on a properly calibrated TV.

S

Sumeet_Kumar_Choubey

Community Manager

Hi abbyk83489003,

Hope you were able to solve the issue by the steps provided by Dean & Ann. Updating the GPU drivers / switching the Renderer should help in solving such issues with preview. Let us know if you are still facing any issues.

Thanks,

Sumeet

Ann Bens

Correct answer

Community Expert

Green or purple streaks appear in the Source and Program monitors

A

abbyk83489003Author

Participant

Thank you! This solved my problem. I followed the steps: File > Project Settings > General > Video Rendering and Playback > Mercury Playback Engine Software Only

D

DeanUtian

Community Expert

Are you on Windows or Mac?

One suggestion

- Install the latest drivers for your graphics card. You can find drivers in the link below (for Intel Graphics Diver):

Support for Intel® Graphics Drivers

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