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Participant
September 28, 2023
Question

Why are my clips importing twice (one online, one offline clip)?

  • September 28, 2023
  • 2 replies
  • 216 views

When I import my 4K footage, each clip appears twice. One clip is online, but the second has a "?" icon beside it and is offline? 

 

This topic has been closed for replies.

2 replies

Richard van den Boogaard
Community Expert
Community Expert
September 28, 2023

Like Warren said, out of the 3 ways to import, the Media Browser is the most fail-safe option.

 

Please let us know if you get different results when using that.

 

Thanks.

Warren Heaton
Community Expert
Community Expert
September 28, 2023

Are you using File > Import, drag and drop, or the Media Browser?

For many camera formats, the Media Browser should be the first choice.