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Known Participant
January 5, 2021
Answered

Why are my photos being cropped?

  • January 5, 2021
  • 15 replies
  • 22016 views

Every time I insert a photo and set it to frame size it shows up all well in the preview, but after I render the video I get full square black frames around my photo and it's not to scale.

What is the problem? I do not understand.

I attach the pictures showing the issue.

Correct answer Thomas34353119vqc6

Hey there! I totally get your frustration with the photo cropping issue. It can be quite perplexing when everything looks perfect in the preview, but the final render doesn't match up.

 

From the description, it seems like there might be a mismatch between the frame size you've set and the actual dimensions of your photo. Sometimes, video editing software can have quirks when it comes to rendering, causing unexpected black frames.

 

Here are a couple of things you might want to check:

 

  1. Aspect Ratio: Ensure that the aspect ratio of your project matches the aspect ratio of your photos. If they don't align, it can result in those black frames.
  2. Render Settings: Double-check your render settings to make sure they align with your project settings. Sometimes, there might be a default setting causing the discrepancy.
  3. Scaling Issues: Verify if there's any scaling applied to your photos within the project. If the scaling isn't uniform, it can lead to unexpected results during rendering.

 

I know visuals can help in troubleshooting. Thanks for attaching the pictures; that makes it easier to grasp the problem. Taking a look at them, I might be able to provide more targeted advice.

 

In the meantime, try adjusting the settings I mentioned, and let me know if that makes any difference. If the problem persists, we can explore other possibilities. Your feedback will help narrow down the issue, and we'll get this sorted out.

 

By the way, have you experienced this problem before, or is it a recent occurrence? Understanding the context can also shed some light on the potential causes. Looking forward to helping you get this sorted out so you can smoothly use and enjoy the video editing process!

15 replies

Jeff Bugbee
Community Expert
Community Expert
January 6, 2021

Here's the image I posted yesterday (that you didn't see or ignored). Where are these black bars at the top and bottom?

 

 

Ignas5EAAAuthor
Known Participant
January 6, 2021

Yeh but go fullscreen and they're there 😉

Jeff Bugbee
Community Expert
Community Expert
January 6, 2021

Not for me.

 

On your timeline, create a new BLUE full screen solid. Have it fill the entire screen. Export it to Youtube. Full screen it. Then you'll be able to see where your video ends and the video player border begins.

Community Expert
January 6, 2021

I'm seeing the still full height with black lines either side, just as I would expect.

Ignas5EAAAuthor
Known Participant
January 6, 2021

"I'm seeing the still full height with black lines either side, just as I would expect."

So basically everything is as it should be and what I see in the Adobe preview I should mostly ignore?

Jeff Bugbee
Community Expert
Community Expert
January 6, 2021

What you see in the Adobe preview window and what you posted on Youtube is the exact same.

Inspiring
January 5, 2021

Alright, I'm still convinced that nothing is wrong here and it's just the way the player is scaled, and this is just what happens when you mix and match different scales and different video aspect ratios on different montiors.

 

In VLC player go to Video > Aspect Ratio and click "Default." It might already have a dot next to it, but try clicking it anyway and see what happens.

Ignas5EAAAuthor
Known Participant
January 5, 2021

I see. Well I myself have no ideas so I guess it is what it is as you say.

 

I did the Aspect Ration on VLC, it was already set to "Default", there were no visual changes, I tried doing 16:9 and then back to default and again, no difference..

Inspiring
January 5, 2021

You don't need to change your sequence settings if you want to edit in 2.7k, but that's not a common resolution to edit in. Typically you would scale that footage down to 1920x1080 or use the extra resolution for image stabilization, but I won't go into that since this is already confusing enough.

 

I really don't know how to put it any other way. If you import your finished and exported video back into Premiere and it looks good, then the video is not the problem. If it looks correct on YouTube and it looks identical to how Premiere displays it while editing and how the Export Settings dialog shows the preview, then the video is not the problem. It's possible that the player doesn't like the resolution your video is and is doing something funny, which is why I suggested viewing it in VLC player. Can you open the video in VLC, don't resize the player at all or make it full screen, and post a full screenshot of your entire monitor? Presumably, the video player won't be taking up the full screen here and part of your desktop or taskbar will be visible.

Ignas5EAAAuthor
Known Participant
January 5, 2021

I edit in 2.7k because my laptop is too weak for 4k and I only use 1080p for POV handcycling videos. 

 

Everything looks good on Premiere Pro (photo, video). The problem the photo is cropped everywhere (every player I try, as well as on youtube). 

 

I'll post your requested picture once I can, away from my PC right now.. 

 

 

Inspiring
January 5, 2021

Correct, a sequence is the all-encompassing thing that holds your media, i.e. your timeline. Yes, sequences have their own settings, and yes, it was automatically set to 2.7k if you dragged a video clip to the Timeline area to create a brand new sequence. 

 

You didn't answer my question, though, when I looked at your video on YouTube and the screenshot you posted after you had imported your finished video back into Premiere, everything looked correct. Is that the case? 

 

 

 

 

Ignas5EAAAuthor
Known Participant
January 5, 2021

"and yes, it was automatically set to 2.7k if you dragged a video clip to the Timeline area to create a brand new sequence."

So if Adobe does it automatically, why do I have to fiddle with the timeline settings itself and change resolutions and whatnot?

 

"You didn't answer my question, though, when I looked at your video on YouTube and the screenshot you posted after you had imported your finished video back into Premiere, everything looked correct. Is that the case? "

The photo looked good after I imported my already rendered video, but it also looks good when I'm editing it and setting "frame to scale". It only looks cropped and bad after the rendering of the video is complete.

Inspiring
January 5, 2021

I really think the display issue you're having goes back to you editing at a non-standard frame size. I just downloaded your video from YouTube and it came down as 1920x1080, which is not the resolution you uploaded. I think you would have more luck if you created a new sequence at 1920x1080, copying the contents of your current timeline to it, then resizing each clip as you need (you can batch select clips and choose "Set to Frame Size"), then exporting again. I really think this will help.

Ignas5EAAAuthor
Known Participant
January 5, 2021

"I think you would have more luck if you created a new sequence at 1920x1080, copying the contents of your current timeline to it, then resizing each clip as you need (you can batch select clips and choose "Set to Frame Size"), then exporting again. I really think this will help."

Doesn't Adobe automatically adjusts this? I import 2.7k video so it stays that way (or is Adobe not importing the FULL 2.7k resolution, meaning it compresses it or something)? I still have to change the resolution to something else manually? The video itself is fine, it's just the photo that is the problem..

I'm so confused now. Is my video not 2.7k? I filmed it on my GoPro 8, 2.7k 24 fps setting.. The photo is only from my mobile phone and not from GoPro..

I'm still so confused with the whole "create a sequence" thing. What you call a sequence is the timeline where you edit everything right? So that timeline / track has its own settings that you have to fiddle before you import your files onto that timeline?

Inspiring
January 5, 2021

In one of the more recent images you imported the final video back into Premiere in your original sequence; you also uploaded the video to YouTube and there's only letterboxing, so nowhere except that first image in the media player do I see bars on the top and bottom, which is why I said that I thought it was just how your player was displaying things. 

 

Does the video not look correct to you on YouTube?

Ignas5EAAAuthor
Known Participant
January 5, 2021

"Does the video not look correct to you on YouTube?"

This is how it looks on Youtube for me..

Non full screen view:

 

Full screen view:

Inspiring
January 5, 2021

Sorry, but I'm a little confused now. I thought you said you were expecting to see the black bars on the left and right, but the problem was that you were seeing them on the top and bottom when you exported them. That last screenshot you posted, and even the one on YouTube shows pillarboxing (bars on the left and right) which is exactly what's showing in your Premiere timeline in your original screenshots.

 

You also get a preview in the Export Settings dialog when you adjust your settings.

 

Is the issue that the intro image isn't filling the frame? If so, that goes back to my earlier post that Set to Frame Size is going to fit the entire image to your sequence, not fill it, and if you want to fill the whole frame with your image you have to open the Effects Controls panel and scale it up there. If this isn't what you want, then I'm missing something else, sorry.

Ignas5EAAAuthor
Known Participant
January 5, 2021

"Sorry, but I'm a little confused now. I thought you said you were expecting to see the black bars on the left and right, but the problem was that you were seeing them on the top and bottom when you exported them. That last screenshot you posted, and even the one on YouTube shows pillarboxing (bars on the left and right) which is exactly what's showing in your Premiere timeline in your original screenshots."

I don't mind the left / right black borders. I do not want the up / down black borders.

"You also get a preview in the Export Settings dialog when you adjust your settings."

And that also shows everything fine, until you render the video and see that it's not..

"Is the issue that the intro image isn't filling the frame? If so, that goes back to my earlier post that Set to Frame Size is going to fit the entire image to your sequence, not fill it, and if you want to fill the whole frame with your image you have to open the Effects Controls panel and scale it up there. If this isn't what you want, then I'm missing something else, sorry."

Yes that's the issue (I don't mind left / right black borders again, just the up / down ones). I just want my photo to look exactly as it looks in the preview in the final rendered video, that is all. It looks how I want it to look when I do "set frame to scale", I want it to look just like that after the rendering too.

 

Inspiring
January 5, 2021

I think you're already doing it. Judging by the screenshot of the Export Settings dialog you posted, your Output resolution matches your Source resolution, which is why I said I think it might be your player that's the problem. You need to view your video somewhere else to confirm that the black bars on the top and bottom aren't actually part of your video. You can try installing VLC player (https://www.videolan.org/vlc/index.html), or like I mentioned, drag the exported video back into your editing timeline to see if there are black bars on the top and bottom there. If not, then the bars aren't part of your video and are only showing up based on how the video player is sized.

Ignas5EAAAuthor
Known Participant
January 5, 2021

I tried a few standard Windows 10 players and VLC, all show exactly the same black border box. Youtube also shows the same..

Inspiring
January 5, 2021

And you're not wasting our time, I just think you'll have better luck if you start learning some fundamentals.

 

But looking at your screenshots (and thanks for embedding them this time), it looks like you are exporting your video that matches your sequence settings. In that case, I think it might be your player. Have you shrunk it down or stretched the video player out so it's more of a rectangle? It could just be how the interface of the placer is working. I would try a different player, upload the video to YouTube, or import it back into Premiere and stick it at the end of your working timeline. If it fits and matches the content of your timeline perfectly, then it's just the player. 

 

You're still editing at a non-standard frame which could cause problems depending on what you want to do, or it might be just fine, it's always hard to tell without more detail.