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Participating Frequently
November 26, 2016
Question

Why is a video off a comacorder not supported

  • November 26, 2016
  • 4 replies
  • 747 views

Hi Guys

When I try to import some holiday camcorder footage it says that its not supported. Is there a way I can rectify this problem?

    This topic has been closed for replies.

    4 replies

    Participating Frequently
    December 3, 2016

    Sorry for the late reply guys,  I have now sorted it and exported the data off the camcorder in different formats.

    Ann Bens
    Community Expert
    Community Expert
    December 3, 2016

    Please answer the questions asked.

    Exporting of the camera in different formats is not the way to go.

    You usually transfer but one format of a camera.

    Warren Heaton
    Community Expert
    Community Expert
    November 27, 2016

    Every so often there's a video file format that Premiere Pro doesn't support (it's rare, but does happen).

    Your camcorder may have come with a conversion utility.  If not, there's probably an application that will do the conversion for you.

    But, like John and Jim have said, more information is needed.

    Legend
    November 26, 2016

    I'm with John.  Knowing the make and model of the camera is necessary data here.

    John T Smith
    Community Expert
    Community Expert
    November 26, 2016

    Exactly what brand & model camera, and exactly what is the video?

    Exactly what is INSIDE the video you are editing?

    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download POST IN TREE VIEW