Skip to main content
K
KudamaAdama
Participant
January 4, 2020
Question

Wiped Hard Drive by Accident: Trying to Recover My Premiere Pro Software

  • January 4, 2020
  • 1 reply
  • 144 views

I bought the software a while back, used it, loved it and during a partitioning mishap (I'm an idiot) I lost everything. I still have my serial key but do not want to go down the wrong rabbit hole downloading trials or anything fishy. Any advice on how to recover this?

 

There was nothing on Google at all. I can't be the only person that this has happened to.

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 4, 2020

For CS6 and earlier you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
--as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
--if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought a download from a 3rd party vendor you will need to contact that vendor

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices