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Known Participant
January 12, 2021
Answered

Wrong color on Program Monitor

  • January 12, 2021
  • 6 replies
  • 2445 views

Hello,

I was shooting an interview situation and have now trouble with my second cam footage.

A Sony a7s in combination with an Atomos Sumo was used to record it in 4k ProRess422HQ.
When I load the footage into Premiere something strange happens: While the "Source" monitor shows the material as it was recorded and set up at the shoot (WB and exposure seems fine, also compared to the primary camera), the colors and exposure shown on the "Program" monitor is completely off!

 

When i open the footage with VLC the material looks fine, but as soon as I render it through Media Encoder the colors and exposure way off again (Proxies even more)

 

 

I shot a similar Situation with the exact same set-up already half a year ago and even though the video data (codec, color space, bitrate, etc.) are the same, this time it doesn't work at all.

 

Kindest regards,

Mathias

 

I'm working on Premiere Pro 14.5.0 (Build 51)
Windows 10, Intel Xeon W-2125 4.0 GHz, 32 GB RAM, NVIDIA Quadro P400

Correct answer Jeff Bellune

Try turning this off if it's on:

6 replies

Known Participant
January 18, 2021

First of all: Thanks to everyone that replied to my topic, I really appreciate the effort and time.

To my problem: the only thing that works for me atm is working on Version 13.1.5. I have no issues there whatsoever. Even the creation of proxies works fine with MediaEncoder 13.1.5.

So i guess Premiere Pro 14.5 has a problem with that ProRes422HQ footage that came out of the Atomos Sumo.

Machine: Lenovo P520, Intel Xeon E-2125 4.00GHz, 64GB RAM, NVIDIA Quadro RTX4000 // Sofware: Adobe Premiere Pro v24.2.1, After Effects v24.2.1
R Neil Haugen
Legend
January 18, 2021

I would suggest posting a detailed summary of this on their UserVoice site. That site is their data-input portal for the engineers and the upper managers.

 

All submissions there are logged into their system by an engineer after reading them. This site is user-to-user peer support. It's useful to get information across the user base, but is more useful at times to get a comment directly to the engineers.

 

And the engineers that read this have a major problem with too many UserVoice posts: not enough detail. Give them your hardware, software versions, gear data, and results so they can quickly see the issue presented.

 

Neil

Everyone's mileage always varies ...
Inspiring
January 13, 2021

the poster obviously must know he can just change ygain ( top of highlights in scopes down to legal limit ) and see what happens to midtones and lift ( black) to fix this per clip in timeline.. is an interesting problem.

 

Jeff Bellune
Jeff BelluneCorrect answer
Legend
January 12, 2021

Try turning this off if it's on:

Known Participant
January 18, 2021

Thanks for the idea, I tried this already but it changed nothing.

Machine: Lenovo P520, Intel Xeon E-2125 4.00GHz, 64GB RAM, NVIDIA Quadro RTX4000 // Sofware: Adobe Premiere Pro v24.2.1, After Effects v24.2.1
Inspiring
January 12, 2021

yikes

i used to use 2 computer monitors... and put the program monitor panel into the 2nd monitor to free up more space on the primary one. are you doing that by any chance ??

 

Known Participant
January 18, 2021

Yes, I have two screens and normally I use the second screen for my program monitor.

I put the program monitor on the same screen just for the screenshot.

Machine: Lenovo P520, Intel Xeon E-2125 4.00GHz, 64GB RAM, NVIDIA Quadro RTX4000 // Sofware: Adobe Premiere Pro v24.2.1, After Effects v24.2.1
R Neil Haugen
Legend
January 12, 2021

Look in the Master Clip tab in the Effects Control Panel as you have the clip selected on a sequence. Is anything being applied there?

 

Neil

Everyone's mileage always varies ...
Known Participant
January 18, 2021

Thanks for the idea, but it's nothing out of the ordinary.

Machine: Lenovo P520, Intel Xeon E-2125 4.00GHz, 64GB RAM, NVIDIA Quadro RTX4000 // Sofware: Adobe Premiere Pro v24.2.1, After Effects v24.2.1
Inspiring
January 12, 2021

Does the sequence setting match the video file 100%?

Known Participant
January 18, 2021

First try: created Sequence with the RED presets

Second try: created Sequence from the a7s clip

Third try: created Sequence from the EVA1 clip

 

results: no difference

Machine: Lenovo P520, Intel Xeon E-2125 4.00GHz, 64GB RAM, NVIDIA Quadro RTX4000 // Sofware: Adobe Premiere Pro v24.2.1, After Effects v24.2.1