Wrong Video Resolution written into Video's Media Information

Question

The video being exported has dimensions 1280x720 and exports fine with those dimensions, but when the Media Information is viewed in VLC it says the dimensions are 960x720. Since this is listed in the metadata, the platform this is being uploaded to sees that wrong metadata and adds black bars to make the video 960x720

Is there a way in premiere to make the media information being written on to the file match the dimensions that the file actually is? Screen shots are attatched. One Screenshot is of the file info shown on Finder and the other is the video info shown on VLC of the same file.

Thank you!

danielh74023136 · Accepted Answer

The issue was at somepoint in the process of editing our show, someone had changed the sequence settings dimensions to 960x720. So this was being written into the metadata of the file even though the file was 1280x720 and being exported in 1280x720. So the platform we upload it to reads the metadata which didn't match the actual file and made it not see the real dimensions.

So this is solved! Thank you Steve_Griffiths for the reply

Steve Griffiths · Answer

What are your export settings from Premiere Pro? Is it possible you are exporting with non-square pixels or editing with a non-square pixel format and sequence?

DVC-Pro for example uses 960x720 non-square in one of it's iterations.

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