Skip to main content
Participant
October 3, 2023
Answered

"Your systems hardware does not support hardware acceleration for the current settings"

  • October 3, 2023
  • 3 replies
  • 4701 views

I updated my Premiere Pro from 22.0 to 23.0 and I have this issue of not being able to choose hardware encoding despite the fact that I am using VBR, 1 Pass, what can I do to solve this?

My System Spec:

Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.80 GHz

16GB Ram

This topic has been closed for replies.
Correct answer RjL190365

Guess what? Your system does not meet minimum system requirements for hardware-accelerated encoding in versions 23.3 or newer. You'll need a 7th-Gen Intel or newer CPU to enable hardware encoding for the profiles that you're trying to encode with.

 

And your CPU is now officially declared "obsolete" at Intel itself: All support and driver updates for that CPU and all other 6th-Gen Intel CPUs had been completely terminated effective at the end of last year.  Only archived drivers are available from that point onwards. As a result of that, the next forthcoming major version of Premiere Pro will be permanently locked to software-only everything - rendering, encoding and decoding - with all 6th-gen CPUs that rely solely on integrated Intel HD Graphics. 

3 replies

RjL190365Correct answer
Legend
October 3, 2023

Guess what? Your system does not meet minimum system requirements for hardware-accelerated encoding in versions 23.3 or newer. You'll need a 7th-Gen Intel or newer CPU to enable hardware encoding for the profiles that you're trying to encode with.

 

And your CPU is now officially declared "obsolete" at Intel itself: All support and driver updates for that CPU and all other 6th-Gen Intel CPUs had been completely terminated effective at the end of last year.  Only archived drivers are available from that point onwards. As a result of that, the next forthcoming major version of Premiere Pro will be permanently locked to software-only everything - rendering, encoding and decoding - with all 6th-gen CPUs that rely solely on integrated Intel HD Graphics. 

Kevin-Monahan
Community Manager
Community Manager
October 3, 2023

Ah, so a 7th gen CPU is a requirement for hardware encoding. Thanks for that info @RjL190365.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Ann Bens
Community Expert
Community Expert
October 3, 2023

Post screenshot export settings.

Kevin-Monahan
Community Manager
Community Manager
October 3, 2023

HI @thesam_studio,

Have you checked system requirements? A gen 6 i7 is only meeting minimum requirements. You may need to update your hardware if you are working with something like 4K Long GOP footage. https://helpx.adobe.com/premiere-pro/system-requirements.html

 

Sorry about that.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
October 3, 2023

Thank you @Kevin-Monahan 
My system do meet the requirements ( )and I am not working with 4K long GOP footage the footage working on with presently is FulllHD.

Participant
October 3, 2023

And the only way I made the Hardware encoding work is to change the H.264 profile to Baseline which I feel uncomfortable with. I will like to know other available options to make this work. As specified above: My system specification is:

 

Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.80 GHz

16GB Ram, 8GB GPU   @Kevin-Monahan