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L
lobo bobo
Participant
March 31, 2021
Question

Can't open my project... What should I do please.

  • March 31, 2021
  • 3 replies
  • 212 views

keep getting this:

 

 

Expression: HasUserIDBeenRegistered()
GFDisableOpenCLMac BetaFeature disabled. UserID has not been registered with BetaFeature yet. Cannot determine if the BetaFeature should be enabled based on internal ID.
Process: GPUSniffer
Process ID: 10099
Thread ID: 4514020864
Thread Name: main
File: /main/dva/shared/adobe/dvaappsupport/feature/src/BetaFeature.cpp
Line: 381
Function: bool dvaappsupport::feature::IsFeatureEnabled(const char *)
Assert Dialog Show:true

 

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    3 replies

    A
    Andy Edwards
    Inspiring
    March 31, 2021

    Nothing is wrong with your computer. This happens during certain beta builds when the Adobe engineers are preparing to turn something on / off in the software. If you read the what's new in the top right beaker icon in Premiere there is a message of "Remove OpenCL as a rendering engine"

     

    It will be fixed in a future beta update and the debug asserts won't pop up.  Just keep clicking ignore and you will get to your project.

     

    mikez67117630
    mikez67117630
    Participant
    March 31, 2021

    I'm getting this too. Hitting "ignore" on every pop up (there's at least a dozen) eventually gets me through and the project opens. Otherwise hitting "debug" or "kill process" freezes the whole start up. Hope that helps for now at least.

    Kes Akalaonu
    Kes Akalaonu
    Inspiring
    March 31, 2021

    I was getting the same type of error when I opened today's update. What is causing that?

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