Captions not showing with new captions workflow in High Quality Playback and GPU Acceleration.

Question

Steps to reproduce:
    1. Add new captions workflow. Add captions to subtitle track. Change playback quality to High Quality or Paused resolution to full quality. Enable Mercury Playback Engine GPU Acceleration (CUDA) in project settings.

Result: Captions do not show in High Quality playback or when paused in Full resolution paused quality. Turn off High Quality playback and the captions appear when playing again. Turn paused resolution to anything but Full and captions will appear when paused. Switch to software renderer and captions will show in High Quality and when paused in full resolution.
Expected: Captions to always show when on a caption clip, no matter software/GPU renderer or quality setting.

System info
    Application: Premiere Pro (Beta) v14.7.0.17
    OS: Windows v10.0.19041, RAM: 63.95 GB, CPUs (logical): 12

GPU: Nvidia GeForce RTX 2080Ti (Studio Driver 456.38)

Trent Happel · Accepted Answer

This GPU issue should now be fixed in Premiere Pro 14.8 Beta build 002, which is available for download in Creative Cloud.

Trent Happel · Answer

Thank you for all the detailed information! We have reproduced this issue and are investigating.

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