Inspiring

Creative Cloud App keeps notifying me of an available update to Beta.

Forum|Forum|1 month ago
August 25, 2026
58 replies
295 views

Just this morning, the CC Desktop App insists there is an update available for Premiere Beta. When opening Premiere Beta, I would see a notification at the bottom of the Home Screen that an update was available. I updated 3 times and the notification still persists in the CC app, no longer in Premiere. I believe I have the latest version installed: Ver 27.0.0 (Build 22).

Can someone confirm the latest version of Beta? Hopefully the “Update Notification” will stop at some point.

Thank you.

Bob K.

KeulerBAuthor

Inspiring

Good morning.

Posted this over on the Media Encoder (Beta) as well.

Build 33 does not install. Premiere is good.

Will try ME again tomorrow.

Bob K.

Ann Bens

Community Expert

Might want to uninstall and use cleaner tool.

KeulerBAuthor

Inspiring

Good morning everyone.

Premiere updated successfully to Build 32 on the 1st attempt.

However, it looks like I’ll be moving this over to the Media Encoder (Beta) page:

Update ME:

Did not open ME before attempting updates.

1st attempt: After 1:44 jumps back to “New Updates”.

2nd attempt: After 1:41 jumps back to “New Updates”.

Launched ME. Scanned Audio Plug-Ins. Shows as: Build 29.

3rd attempt: After 1:36 jumps back to “New Updates”.

Launched ME. Scanned Audio Plug-Ins. Shows as: Build 29.

4th attempt: After 1:36 jumps back to “New Updates”.

I moved over to update Premiere and was successful. So, I tried ME one more time:

5th attempt: After 1:38 jumps back to “New Updates”.

The word “Finishing” once again briefly appears, and it jumps back to “New Updates”.

Launched ME. Scanned Audio Plug-Ins. Shows as: Build 29.

Thank you all.

Bob K.

L

lukeripa

Known Participant

Yeah i think you have to persist until you get v32 - especially since Premiere v32 won't see ME below v30.

KeulerBAuthor

Inspiring

I didn’t know that about the version differences. Over in the ME area, someone posted 2 hours ago they are having the same issue with updating ME. I’ll try a few more times. However, since I don’t use ME that often, I’m not overly concerned.

Thank you.

Bob K.

Ann Bens

Community Expert

B32 update went smooth.

KeulerBAuthor

Inspiring

Thank you, Ann.

I'll be trying to update about 9:30am EST.

Bob K.

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lukeripa

Known Participant

Today it seems to be fixed after updating once Premiere Pro and 3 times Media Encoder.

I also opened the apps after each update, and it seems v28, v29, v30 and v31 were all flagged as v31, so it was randomly downloading one of them and unless it was the real latest v31 (or v32 as it is today for Media Encoder) it would get stuck in a loop.

Also thankfully Media Encoder v32 has the MP4 multiplexing fixed. Just keep pushing the updates until the build is the same (you have to open the apps and check to know for sure) - Premiere v31 and Media Encoder v32.

EDIT: i stand corrected, also premiere is v32.

KeulerBAuthor

Inspiring

Thank you. I will try later and will keep you posted. Fingers crossed.

Bob K.

FlyingFourFun

Legend

Looks like some people are reporting that Build 30 might solve this (if I read the posts correct). I will confirm that even on Build 31 installed, the endless upgrade loop persists. Creative cloud reports the update, (even after reboots), and when you start PP Beta Build 31, it notes it has an update.

KeulerBAuthor

Inspiring

Thank you for this. I really hope this is being addressed. Adobe, I'd like to hear from you. Is this being investigated? We'd like to know so we can stop spinning our wheels here.

Thank you.

Bob K.

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LUIS EDUARDO34647316dph8

Known Participant

The Creative Cloud desktop app (Ver. 6.10.0.253) detects that PREMIERE Beta and MEDIA ENCODER Beta need to be updated to version 27. I proceed to update them; the software downloads and installs the updates, and Windows even shows a Creative Cloud notification stating that the applications were successfully updated. However, moments later, the Creative Cloud app shows that they still need to be updated to version 27 again. It seems the installation actually completes, but for some reason, the app fails to recognize it and falsely reports that the update is still pending.

My PC specifications:

Processor: AMD Ryzen 9 5900XT

RAM: 64 GB DDR4

Graphics Card: NVIDIA GeForce RTX 5060 Ti 16 GB

OS: Windows 11 version 25H2 (Build 26220.7872)

Any update or acknowledgment from the devs regarding this issue?

KeulerBAuthor

Inspiring

Hi, Luis.

No response yet. It seems to affect the Beta versions only. The release versions (Photoshop today) seem to update fine.

We are patiently waiting for a response. Thank you for reporting.

Bob K.

A3user

Inspiring

Just letting everybody know that I uninstalled the CC Desktop App using the Adobe Cloud Cleaner Tool and then downloaded the latest installer from Adobe’s website. Installed it again and updated Premiere Beta and Media Encoder and still had the same problem.
Media Encoder “finishes” updating but if I open the add-ons window I see it is trying to install Enhance Audio, it goes up to 100% and then it goes back to “add” instead of “added” and it shows “update available” again.
The same happens with Premiere.
I was able to update Photoshop (the latest official release) today so it has nothing to do with the CC Desktop App. It is a problem specifically with the Beta Apps, at least in the case of Premiere and AME.

KeulerBAuthor

Inspiring

Thank you for going through all that. I too updated Photoshop without issue this morning. I was considering uninstalling ME and Premiere, then try reinstalling. I’m afraid that once I uninstall, I may not be able to re-install let alone have it work.

Again, it would be nice to hear from Adobe that this is being looked at.

Bob K.