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Participant
May 4, 2020
Question

Error: ProRes RAW video decode issue

  • May 4, 2020
  • 1 reply
  • 806 views

Hi All. This is my first post so apologies for any discrepencies in netiquette...

I'm rockin' PP Beta version 14.3 (and the respective beta media encoder), in Windows 10 64/bit.. I have installed Apple's ProRes RAW beta which I found in this forum, and I'm still unable to import/ingest my ProRes RAW HQ footage taken off a Shogun which was linked to a Sony FS5. I rebooted after installs and everything.

 

Also, when I look at the details of the error (as listed in the Subject Line), it tells me "ProRes RAW video could not be decoded. For more information, see adobe.com/go/proresraw ... which takes me to adobe's 404 error page.

Any assistance in this matter would be greatly appreciated.

 
System info
    Application: Premiere Pro (Beta) v14.3.0.4
    OS: Windows v10.0.18362, RAM: 31.95 GB, CPUs (logical): 8

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1 reply

Adobe Employee
May 4, 2020

Hi Davidtheswain,

Can you provide the GPU card type you are using on your Windows machine and renderer selection?
For this release, Nvidia GPU cards using Cuda is the supported configuration.

Thanks,

Martie