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Red Letter Films
Known Participant
July 15, 2021
Question

Essential graphics bug

  • July 15, 2021
  • 1 reply
  • 393 views

I've updated to V22 build 24 and the latest version of AE beta. Now I cannot edit my essential graphics in realtime. When I adjust a parameter the video in the program monitor freezes. If I hit play I can hear audio but video remains frozen. When I try to render the effect the render window opens but does nothing. 

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1 reply

DaciaSaenz
Community Manager
DaciaSaenzCommunity Manager
Community Manager
July 20, 2021

Hi @Red Letter Films, 

 

Are you referring to making changes to parameters in the Essential Graphics Panel or comps created via Essential Properties? 

 

So far I have tried simple cases of both on my end and I'm not running into any issues. Would it be possible to share the project that you're working with or describe what kind of files, layers, expressions, and / or effects you're using? 

 

Thanks so much, 

Dacia

- Dacia Saenz, AE & PR Engineering Teams
R
Red Letter FilmsAuthor
Known Participant
July 20, 2021

The issues occur when editing a simple call-out or lower third mogrt file in the essential graphics panel. The issue keeps changing with every update of Pr and Ae. I’m currently using V22 Beta Build 30 and I am able to edit parameters in the EG panel but there is still a lag in response in the program monitor, sometimes as long as 30 seconds.

 
The video is a 4 camera multicam sequence in 1080 23.98. The video only has basic Lumetri correction and no other effects or captions. The mogrt files are third party purchases that I’ve been using successfully for almost a year. I’m running a 2014 Mac Pro 3.5GHz 6-core with MacOS 10.15.7.
DaciaSaenz
Community Manager
DaciaSaenzCommunity Manager
Community Manager
July 20, 2021

Mogrts can be slow for a multitude of reasons-- expression-heavy comps, lots of render-intensive effects, etc. There are also ways to optimize them to make them more nimble.

 

Is it possible for you to send me the Mogrts and a screen recording of what you're seeing? I don't think you can attach them directly on this forum but if you could share a Dropbox or Google Drive link that would be awesome!

Please feel free to DM me the link instead if that works better for you 🙂 

 

Thanks,

Dacia

- Dacia Saenz, AE & PR Engineering Teams
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