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deepak dhyani
Known Participant
Apr 18, 2026 1:40 PM UTC
Open for Voting

Having an issue with my clip thumbnails in Color Mode

I have updated to the same, but I’m having an issue with my clip thumbnails. Sharing a screenshot. Reinstalled it, restarted the Mac, Cleared Cache files, and still doing whatever I can. 

 

    9 replies

    deepak dhyani
    Known Participant
    Apr 27, 2026 7:05 AM UTC

    Thanks for the update. It’s reassuring to know that Alexis, Jason, and the team are already aware of the issue and are actively working on it...

    I completely understand how tricky intermittent bugs can be, especially when they can’t be reproduced in-house…If there’s any additional information, logs, or specific testing you’d like me to provide, I’d be more than happy to help. Hopefully, together, we can narrow down the cause soon...

    Really appreciate you taking the time to discuss this with them at NAB.

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    dsignedits
    R Neil Haugen
    Legend
    Apr 18, 2026 11:39 PM UTC

    I’ve seen another person post that, also a Mac user. So which Mac and which OS, what video setup/drivers also I’m guessing?

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    Everyone's mileage always varies ...
    deepak dhyani
    Known Participant
    Apr 19, 2026 1:32 AM UTC

    I’m using Mac Mini M4 Pro, macOSTahoe

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    dsignedits
    Adobe Employee
    Apr 24, 2026 4:36 AM UTC

    ​@deepak dhyani Could you please share the media type you are using?

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