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andrewb21842493
andrewb21842493
Participant
May 19, 2020
Question

Keep crashing

  • May 19, 2020
  • 1 reply
  • 818 views

The Beta keeps crashing on start-up. It appologizes (which is awefully kind), freezes, then closes.

This topic has been closed for replies.

1 reply

mattchristensen
Community Manager
mattchristensenCommunity Manager
Community Manager
May 19, 2020

Could you give us some details about your computer? Mac/Windows, which OS version? Which beta version/build do you have installed? Do other versions of Premiere Pro launch without issue? Do you get a crash log window pop up afterwards, and if so could you share the crash log here? Thanks!

andrewb21842493
andrewb21842493Author
Participant
May 20, 2020
Hi

I'm using iMac retina 5K late 2015. 4 GHz Quad-Core Intel Core i7 with 32GB
Ram. AMD Radeon R9 4GB.

No other premier versions crash and there is no crash window.

thanks
Andy

--
Andy Brooking
Producer/Director

Mannacreative.co.uk
07786568877
andrewb21842493
andrewb21842493Author
Participant
May 20, 2020
Just had this...



--
Andy Brooking
Producer/Director

Mannacreative.co.uk
07786568877
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