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andrewb21842493
Participant
May 19, 2020
Question

Keep crashing

The Beta keeps crashing on start-up. It appologizes (which is awefully kind), freezes, then closes.

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6 replies

mattchristensen
Legend
May 19, 2020

Could you give us some details about your computer? Mac/Windows, which OS version? Which beta version/build do you have installed? Do other versions of Premiere Pro launch without issue? Do you get a crash log window pop up afterwards, and if so could you share the crash log here? Thanks!

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andrewb21842493
Participant
May 20, 2020
Hi

I'm using iMac retina 5K late 2015. 4 GHz Quad-Core Intel Core i7 with 32GB
Ram. AMD Radeon R9 4GB.

No other premier versions crash and there is no crash window.

thanks
Andy

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Andy Brooking
Producer/Director

Mannacreative.co.uk
07786568877
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andrewb21842493
Participant
May 20, 2020
Just had this...



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Andy Brooking
Producer/Director

Mannacreative.co.uk
07786568877
Translate