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Community Expert
Ali JaberCommunity Expert
Community Expert
October 16, 2020
Answered

Keyboard shortcuts are disabled on second screen

  • October 16, 2020
  • 14 replies
  • 5546 views

I'm using a desktop with 2 screens. After recent Beta updates, the keyboard shortcuts are not working anymore when I'm working inside of a panel on my second screen, for example, if I have a timeline on my second screen. all shortcuts don't work at all (even play, delete...), while if I get back to the first screen and work within another timeline there everything works fine.

I'm on windows 10

    This topic has been closed for replies.
    Correct answer Ali Jaber

    Hmm, I've switched my workspace to another saved layout, and the bug disappeared! I can't even replicate the bug now. Looks like it was related to the workspace somehow. I'll continue working and see if it will happen again (hope not)


    Update: After restarting PPro the bug gets back.

    I've found the exact description of the bug: if you have any floating panels, keyboard shortcuts and drag and drop operations won't work inside of those after restarting PPro, until you dock those to the main window and undock them again.

    This is a screen capture:

    https://youtu.be/d2s36n3vbRg

    14 replies

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    A
    Community Expert
    Ali JaberCommunity ExpertAuthor
    Community Expert
    October 18, 2020

    Also, all drag and drop operations don't work (applying effects using drag and drop, moving clips in the timeline...) if the panel is not docked to the main PPro window (windows 10)

    A
    Community Expert
    Ali JaberCommunity ExpertAuthor
    Community Expert
    October 16, 2020

    Further testing: It's not related to the screen, but keyboard shortcuts will not work with any panel that is not docked with the main window of PPro.

      A
      Community Expert
      Ali JaberCommunity ExpertAuthor
      Community Expert
      October 16, 2020

      Further testing: It's not related to the screen, but keyboard shortcuts will not work with any panel that is not docked with the main window of PPro

      johnpooley3
      johnpooley3
      Inspiring
      October 16, 2020

      I have replicated this bug. 

       

      While we have people's attention, PLEASE FIX THE TIMELINE TAB TIMECODE BUG DVAPR-4217854

      A
      Community Expert
      Ali JaberCommunity ExpertAuthor
      Community Expert
      October 16, 2020

      Thanks for the confirmation, it's really hard to work with Beta now with that bug, but I'm working now with a multi-camera project (all 4K) and the big performance boost in the video decoding keeps me on Beta (the best new feature ever!)

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