Skip to main content
J
J-TIZZO
Known Participant
February 29, 2024
Question

Motion Graphics say AE not installed (but it is)

  • February 29, 2024
  • 2 replies
  • 231 views

When using certain MOGRTs, when I import them into the timeline, i get an error saying that I need after Effects installed.  I have After Effects installed.  I installed AE beta and still get the same error.

This topic has been closed for replies.

2 replies

mirscha
mirscha
Participant
March 3, 2024

Hi, i hope it's okay to jump in.
I'm having the same trouble. It's the latest beta, 24.4.0. build 1 and it works well on the release version.
I wanted to use a free graphic template from stock so i cannot open and resave it.
I'm using MacOS, Sonora. 

Theresa Rostek
Community Manager
Theresa RostekCommunity Manager
Community Manager
March 1, 2024

Hey @J-TIZZO 

 

Sorry you're running into issues. Some questions for you so I can help diagnose what is happening:

  1. What Operating system and version number are you using?
  2. What version and build of Premiere Pro beta are you using?
  3. Does the problem happen with any release versions Premiere? (Please let me know which version and build of Premiere you try).
  4. Does the problem persist if you open the mogrt in After Effects (Beta), and export a new version via the Essential Graphics panel?

 

Thanks,

Theresa

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices