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potsked
Participant
May 8, 2025
Question

Premier Pro Beta 25.4.0.9 Breaks Timeline Playback

  • May 8, 2025
  • 1 reply
  • 666 views

Don't know where to put this on official channels but wanted to try to be a good citizen where possible

 

My premiere pro beta install auto-updated to 25.4.0.9 last night and upon opening my current project it completely stalled playback. i could get halting audio, and maybe a still frame if I left it sit for a couple minutes, but it's otherwise completely broken.

 

I AM using an Nvidia 5080 for the benefit of my XAVC HEVC h.265 4k60 footage coming off my ZV-E1.  I'm likely using the new NVDEC decoders for playback, and they've worked great, until now.  That's mainly why I'm using the beta app, even for my main projects.

 

Rolling back to previous version solved it, for now. Turning off auto-update until I know more.

Anyone else have this?

1 reply

jamieclarke
Community Manager
jamieclarkeCommunity Manager
Community Manager
May 8, 2025

Hi @potsked -  This issue has been resolved in version 25.4.0 build 10. Please update via the Creative Cloud Desktop app.

Once your project is open, go to File > Project Settings > General, and ensure the renderer is set to Mercury Playback Engine GPU Acceleration (CUDA).

 

Let us know if this resolves the issue.

    P
    potskedAuthor
    Participant
    May 9, 2025

    I would love to try it out and confirm but I'm concerned that I can only revert back 1 version (the one I'm on now). If that new build has an issue, is there a way to revert back to 25.3?

     

    jamieclarke
    Community Manager
    jamieclarkeCommunity Manager
    Community Manager
    May 9, 2025

    Hi @potsked -  You can revert to the 25.3.0 beta version.

    In the Creative Cloud Desktop app, click the Apps tab on the left, then go to the Beta apps tab at the top.

    Find Premiere Pro (Beta), click the three dots in its box, and select Other Versions.

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