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Inspiring
September 1, 2024
Question

Premier pro Beta crashes randomly every half hour

  • September 1, 2024
  • 2 replies
  • 483 views

Premier pro Beta crashes randomly every half hour or so it dosent slow down or do or anything like what you would expect before a crash it just radomly turns off with no error report or i cant find it, the only saving grace is asks if i want to open when crash occoured so i do and i still have my edit, i am also running the newest version of Premier 2024 and it seems to be working fine, on another job, i have tried to convert  the beta version to open in the normal premier pro, but it crashes straight away. Any ideas why the beta version seems to be working very smoothly but just randomly crashes every 30 min or so, ive done the whole dump cache reset preferences all that crack, allready, any other help much appreciated.
Its doin me head in. this is my system spec windows 10 AMD Ryzen 9 5950X 16-Core Processor, NVIDIA GeForce RTX 2060 64gb ram. Thanks for reading

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2 replies

Participant
November 7, 2024

I've had the same thing. Are you saving your crash reports? I'm actually having some sucess getting AI to explain the crash reports and its centering around these, but I may be wrong as its Chatbgt's translation of the code. 

Potential Culprits:

  • Software Bug: Sometimes applications or system extensions (like Zoom, kernel extensions, or third-party drivers) can mishandle memory, causing errors.
  • Hardware Issues: Faulty RAM or issues with other hardware components can lead to similar errors.
Community Manager
November 28, 2024

Hi @emmetr21808029, @gYorkClay69,

It might be due to a faulty beta build. Please update to the latest beta version and let us know if the issue persists.

Thanks,
Mayjain

John T Smith
Community Expert
Community Expert
September 1, 2024

Moved from the regular forum to the Beta forum