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Participant
November 15, 2025
Question

Premiere Pro Beta crashes on Home Screen (stable version works fine) – Windows 11

  • November 15, 2025
  • 2 replies
  • 142 views

Hi everyone,

I’ve been having a persistent issue with Premiere Pro Beta on Windows 11 for about 3–4 months now.
The app crashes as soon as the Home Screen appears — the interface shows for about one second, then the program closes.

I get a Windows message saying that PremierePro.exe has crashed, and it prompts me to send an Adobe crash report. I’ve submitted several of these over the past months.

The stable version of Premiere Pro works perfectly, so the problem seems specific to the Beta build.

 

My setup:

  • OS: Windows 11 (fully updated)

  • CPU: Intel i7-9750H

  • GPU: NVIDIA GeForce GTX 1050 Ti (latest drivers installed)

  • Premiere Pro (stable): no issues

  • Premiere Pro Beta: crashes instantly on the Home Screen

 

What I’ve tried (over the past months):

  • Updating GPU drivers

  • Updating to every new Beta release as soon as it comes out

  • Completely uninstalling and reinstalling Premiere Pro Beta

  • Clearing media & plugin caches

  • Resetting preferences

  • Launching while holding Shift to disable third-party plugins

  • Rebooting the system

  • Sending all crash reports through the Adobe dialog

 

Unfortunately, nothing has changed, and the crash happens on every single launch.

Is this a known issue with the current Beta builds?

 

Is there any specific log file I should share here to help diagnose this?

Thanks a lot for your help!

2 replies

Ann Bens
Community Expert
Community Expert
November 15, 2025
Participant
November 15, 2025

Thanks for the suggestion.
I used the Adobe Creative Cloud Cleaner Tool to fully uninstall and reinstall the Beta, but unfortunately the crash still happens exactly the same way on launch.

 

Is there anything else I should try on my side?
Would any specific logs or crash files help identify the issue?

Thanks!

Ann Bens
Community Expert
Community Expert
November 15, 2025

Moved to beta forum.