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defaulti1yyzpczqzpy
Participating Frequently
April 30, 2024
Question

Premiere Pro Beta crashing computer

  • April 30, 2024
  • 2 replies
  • 732 views

I keep trying to open a project file (short film) but whenever I do after a couple of seconds it freezes my computer and causes it to crash or restart. As I'm typing this im noticing an update notification maybe it is that ?

 

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2 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
April 30, 2024

Moved to beta forum.

Bruce Bullis
Community Manager
Bruce BullisCommunity Manager
Community Manager
April 30, 2024

We have received no crash reports from your email address. 

Does the same thing happen in other projects, or just that one short film project?

D
defaulti1yyzpczqzpyAuthor
Participating Frequently
April 30, 2024

Im not sure why it is not sending crash reports, but I tried opening another project wuth almost nothing done yet in it and its still doing the same problem. 

Bruce Bullis
Community Manager
Bruce BullisCommunity Manager
Community Manager
April 30, 2024

Does creating a new project, and importing some media, work?

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