Premiere Pro Betaa won't open projects

Question

When I click on an existing porject or try to create a new one, the "opening project" pop up stays frozen on the screen. The little beach ball of doom pops up but then disappears and the app stays frozen. Nothing opens or changes. I've tried updating Beta, I've restarted my MacBook, I've cleared my media caches and reset my Premiere, I've updated my MacOS and uninstalled/reinstalled the Premiere app. I've tried working on my hard drive and on the MacBook itself, but the results are the same (as above). Any ideas or suggestions?

Sumeet Kumar Choubey · Answer

Hi lara_3871,

We're sorry to hear about this. Do you have any third-party plugins or extensions installed? If so, please try to launch the app while holding the Shift key & select Reset plugin loading cache & Disable third-party plugins (one-time only) from the Reset options. Let us know if it helps.

Thanks,

Sumeet

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