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Participant
May 7, 2021
Answered

Premiere Pro CC 2021 (15.2) Mac Hangs on Export - Program does not hang, just export at 25%

  • May 7, 2021
  • 3 replies
  • 1686 views

This is frustrating.

Using a Fall 2020 iMac here, with version 15.2.0

I have the same problem trying to export. Either in premiere pro or media encoder, the progress stalls at 25%

I have tried software encoding vs hardware, I have tried copying the timeline and pasting in a new sequence, none of these things work.

I have rendered out the timeline and tried using previews, and also without previews.

Any ideas how to get this to export?

I will note, the program does not hang, I can always cancel the render and it so the application works just fine.

Thanks for any suggestions!

This topic has been closed for replies.
Correct answer stevencfitness

Okay, so I wil say thank you for the comments and make this the "solution" in that I had to let this sit OVERNIGHT and when I got up in the morning it actually DID finish the render and is fine.

I think it would come down to the fact I was using some transitions from Motion Array, and they must just be incredibly hard to render out.

 

I come to that conclusion because when I tried this in media encoder which gives you a preview of the frame you are currently working on, I could see clearly where it was stuck, and it was on these transitions I had layered atop one another.

 

Sorry to post up here. I have had so many problems with Premiere pro in the past. I went to Final Cut for a while but there are too little options for audio so I switched back recently to PP and expected this was just another "bug" in the software!

3 replies

stevencfitnessAuthorCorrect answer
Participant
May 7, 2021

Okay, so I wil say thank you for the comments and make this the "solution" in that I had to let this sit OVERNIGHT and when I got up in the morning it actually DID finish the render and is fine.

I think it would come down to the fact I was using some transitions from Motion Array, and they must just be incredibly hard to render out.

 

I come to that conclusion because when I tried this in media encoder which gives you a preview of the frame you are currently working on, I could see clearly where it was stuck, and it was on these transitions I had layered atop one another.

 

Sorry to post up here. I have had so many problems with Premiere pro in the past. I went to Final Cut for a while but there are too little options for audio so I switched back recently to PP and expected this was just another "bug" in the software!

Peru Bob
Community Expert
Community Expert
May 7, 2021

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics,, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Joëlle Bh
Community Expert
Community Expert
May 7, 2021

Hello steven,

Are you using any effects in your timeline? the export might be pausing on a third party plug in or effect

Participant
May 7, 2021

I would mark this as the correct answer but I did post my own "solution" with more details where I come to the same conclusion as you.

Seems like yes, third party transitions downloaded from motion array caused this problem. It was just rendering something extensively for a long long time.

 

Considering this is a 10 core i9 with a 16 gigabyte ATI radeon 5700xt pro card, I was NOT anticipating something as simple as transitions would cause the hang.

Ann Bens
Community Expert
Community Expert
May 7, 2021

Moving thread to beta forum as 15.2 is still in beta.