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Neckebba
Inspiring
October 19, 2022
Answered

Progress window gets stuck when opening a large project 22.6.2

  • October 19, 2022
  • 2 replies
  • 242 views

1- we on PC

2- connected to a 1,5 Peta Byte Server based storage with a 10 gig connection.

 

We have lots of large projects. When opening them : we see that Adobe starts to relink those files. On many occasions, it gets stuck and there is still media pending and the performance is very bad.

- Open Large project

- alle media on a network server storage (samba)

- Progress widows starts linking and gets stuck.

 

1/ Opening all bins is sometimes a trigger

2/ Changing workspaces is a trigger If not all media loaded all is slow and performance bad.

 

But not seem to work always and opening a project takes 5-10 minutes is way too slow

This topic has been closed for replies.
Correct answer Bruce Bullis

Hi Bart,


It seems you're already in contact with AME Engineering about this issue; it's being tracked as DVAME-4200366. 
Based on what I see in that report, the problem is related to changes in the network mounted file system you're using; we'll keep you appraised of our progress, and reach out (directly, not here) with any questions.


2 replies

Neckebba
NeckebbaAuthor
Inspiring
October 20, 2022

And tested this morning: also on the Adobe version 23

 

Bruce Bullis
Bruce BullisCorrect answer
Legend
October 20, 2022

Hi Bart,


It seems you're already in contact with AME Engineering about this issue; it's being tracked as DVAME-4200366. 
Based on what I see in that report, the problem is related to changes in the network mounted file system you're using; we'll keep you appraised of our progress, and reach out (directly, not here) with any questions.


Neckebba
NeckebbaAuthor
Inspiring
October 20, 2022

i made a little video on this: 

 

https://we.tl/t-Gk6QfywON9