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Neckebba
Inspiring
October 19, 2022
Answered

Progress window gets stuck when opening a large project 22.6.2

  • October 19, 2022
  • 2 replies
  • 231 views

1- we on PC

2- connected to a 1,5 Peta Byte Server based storage with a 10 gig connection.

 

We have lots of large projects. When opening them : we see that Adobe starts to relink those files. On many occasions, it gets stuck and there is still media pending and the performance is very bad.

- Open Large project

- alle media on a network server storage (samba)

- Progress widows starts linking and gets stuck.

 

1/ Opening all bins is sometimes a trigger

2/ Changing workspaces is a trigger If not all media loaded all is slow and performance bad.

 

But not seem to work always and opening a project takes 5-10 minutes is way too slow

This topic has been closed for replies.
Correct answer Bruce Bullis

Hi Bart,


It seems you're already in contact with AME Engineering about this issue; it's being tracked as DVAME-4200366. 
Based on what I see in that report, the problem is related to changes in the network mounted file system you're using; we'll keep you appraised of our progress, and reach out (directly, not here) with any questions.


2 replies

Neckebba
NeckebbaAuthor
Inspiring
October 20, 2022

And tested this morning: also on the Adobe version 23

 

Bruce Bullis
Community Manager
Bruce BullisCommunity ManagerCorrect answer
Community Manager
October 20, 2022

Hi Bart,


It seems you're already in contact with AME Engineering about this issue; it's being tracked as DVAME-4200366. 
Based on what I see in that report, the problem is related to changes in the network mounted file system you're using; we'll keep you appraised of our progress, and reach out (directly, not here) with any questions.


Neckebba
NeckebbaAuthor
Inspiring
October 20, 2022

i made a little video on this: 

 

https://we.tl/t-Gk6QfywON9