Screen shot no longer working

Forum|Forum|4 years ago
July 29, 2021
2 replies
394 views

For the past couple of updates I have not been able to take a screen shot using the camera icon from the program monitor window. Is there another way to do this?

Bug

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Ann Bens

Community Expert

Build 40 exports frame just fine.

R

Red Letter FilmsAuthor

Known Participant

Build 40? I just updated today and it's called build 39 on my Mac.

Stan Jones

Community Expert

> Build 40/39.

I always use the Cloud Desktop Help -> Check for Updates. It often finds an update where there wasn't one, or a newer version. I don't know what happens if you click "Update" and there is a newer version than the one indicated.

I also don't know if it takes time to update servers around the world. I'm in US east coast.

But I'm impressed with how well the frequent Beta updates are rolling out compared to the old days.

Stan

Stan Jones

Community Expert

I have not used recently. I just updated to Build 39 and tested there. All is fine. If I were you, I'd reset preferences and workspace.

Note that Build 39 (22.0.0) appears to move to a new level of Project file (40) from the rest of PR 2021 (39). I don't know if it is a mistake, but don't update just to test this until we hear from staff.

See this thread;
https://community.adobe.com/t5/premiere-pro-beta/reason-for-today-beta-build-forcing-project-conversion/td-p/12216938

Stan

R

Red Letter FilmsAuthor

Known Participant

Updated to build 39 and can now export screen shot from program monitor and source monitor. We'll see what other things have broken today...

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