Skip to main content
Participating Frequently
February 3, 2021
Question

Transcribed files are not all showing up on Caption in the timeline.

  • February 3, 2021
  • 2 replies
  • 198 views

Seems to be capturing most of the audio in my project file. But the caption is missing in the timeline even thow it is the Transcribe file. Unable to get the missing file on the timeline after transcribing it again.

This topic has been closed for replies.

2 replies

Kevin-Monahan
Community Manager
Community Manager
February 4, 2021

Louisa,

I had some trouble with an updated project. If the other suggestion doesn't work, can you try a new project and see if it works?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
February 11, 2021

Hi Kevin,

 

I tried a new project and that did help! Had a few spots it would not transcribe but nothing to be unexpected I think. Over all it works really well. Thanks for your help.

Moe

Inspiring
February 4, 2021

One thing to check. Click on the CC track icon and make sure it's set to show all caption tracks.

Participating Frequently
February 11, 2021

Hi Andy,

 

The CC track was set to all. But starteded a new project and seem to help. 

 

Thanks,

Moe