Participant

Answered

Transcript issues

4 replies
1521 views
Translate

Why I Received bad network response... Create Transcrip doesn't work

Question

This topic is closed to new replies. Start a new post to keep the conversation going.

Alexander RissCorrect answer

Adobe Employee

Thank you for reporting this issue.

There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients).

Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

Best regards,

Alexander

Alexander RissCorrect answer

Adobe Employee

Thank you for reporting this issue.

There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients).

Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

Best regards,

Alexander

Translate

JamesMDrakeMedia

Participant

I'm on Creative Cloud All Apps. It's now working on about my 5th restart of the beta. Thank you.

Translate

JamesMDrakeMedia

Participant

I'm having the same problem. The Transcribe button is greyed out and a "Bad Network Response" popup shows on hover.

Translate

Participant

I deleted my new account and back to my previous suscription because only approved people in the past list from adobe’s this privilege
Good Luck

J

Translate