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jmariver
Participant
June 17, 2021
Resuelto

Transcript issues

  • June 17, 2021
  • 4 respuestas
  • 1517 visualizaciones

Why I Received bad network response... Create Transcrip doesn't work

    Este tema ha sido cerrado para respuestas.
    Mejor respuesta de Alexander Riss

    Thank you for reporting this issue.

     

    There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients).

     

    Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

     

    Best regards,

     Alexander

    4 respuestas

    Alexander Riss
    Adobe Employee
    Alexander RissRespuesta
    Adobe Employee
    June 23, 2021

    Thank you for reporting this issue.

     

    There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients).

     

    Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

     

    Best regards,

     Alexander

    JamesMDrakeMedia
    JamesMDrakeMedia
    Participant
    June 23, 2021

    I'm on Creative Cloud All Apps. It's now working on about my 5th restart of the beta. Thank you.

    JamesMDrakeMedia
    JamesMDrakeMedia
    Participant
    June 23, 2021

    I'm having the same problem. The Transcribe button is greyed out and a "Bad Network Response" popup shows on hover.

    J
    jmariverAutor
    Participant
    June 23, 2021
    I deleted my new account and back to my previous suscription because only approved people in the past list from adobe’s this privilege
    Good Luck

    J
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