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Participant
June 17, 2021
Answered

Transcript issues

  • June 17, 2021
  • 2 replies
  • 1494 views

Why I Received bad network response... Create Transcrip doesn't work

This topic has been closed for replies.
Correct answer Alexander Riss

Thank you for reporting this issue.

 

There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients).

 

Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

 

Best regards,

 Alexander

2 replies

Alexander Riss
Adobe Employee
Alexander RissCorrect answer
Adobe Employee
June 23, 2021

Thank you for reporting this issue.

 

There have been recent changes around the handling of expired trail accounts, where the service now enforces a shorter grace period (in line with the desktop clients).

 

Can you help us which license type you are currently using, to investigate this more? (Trail / Creative Cloud All Apps / Premiere Pro single app)

 

Best regards,

 Alexander

JamesMDrakeMedia
Participant
June 23, 2021

I'm on Creative Cloud All Apps. It's now working on about my 5th restart of the beta. Thank you.

JamesMDrakeMedia
Participant
June 23, 2021

I'm having the same problem. The Transcribe button is greyed out and a "Bad Network Response" popup shows on hover.

jmariverAuthor
Participant
June 23, 2021
I deleted my new account and back to my previous suscription because only approved people in the past list from adobe’s this privilege
Good Luck

J