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Participant
July 4, 2020
Question

v14.3.2.3 Beta playback freezes, cannot quit without Task Manager

  • July 4, 2020
  • 2 replies
  • 227 views

Steps to reproduce:
1. Run the beta program.

2. Start editing.

3. Start playback of video. Speed it up using L key.

Result: Video playback freezes, although audio continues. Requires quitting to fix. But cannot quit without a force-quit or using the Win10 Task Manager; the program monitor window closes but nothing else will close.
Expected: Well, not freezing and not requiring a quit and not needing to use Task Manager to exit.
 
System info
    Application: Premiere Pro (Beta) v14.3.2.3
    OS: Windows v10.0.18363, RAM: 31.95 GB, CPUs (logical): 16

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2 replies

johnpooley3
Inspiring
July 5, 2020
  1. Do you see disk and processor usage while it’s frozen? Any change when clearing the Media Cache? If it’s long GOP footage it might be the FramePrefetchLatency bug
R Neil Haugen
Legend
July 5, 2020

What's the media, what produced it also?

 

Neil

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