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PaperFortress
PaperFortress
Known Participant
August 8, 2024
Answered

Why am I getting glitchy audio and video when first hitting play on timeline

  • August 8, 2024
  • 4 replies
  • 1527 views

Every time I hit play on my timeline the video and audio glitch, jumping around and eventually level out. At times I'm not even able to hit play. Nothing happens and playback simply doesnt work. I am able to click around in the program but playback does not work at all. For the record this just started happening today.

PROBLEM IN ACTION

 

SPECS

Adobe Premiere Pro Beta (latest version)

Processor 12th Gen Intel(R) Core(TM) i7-12800H 2.40 GHz
Installed RAM 16.0 GB (15.7 GB usable)

3080ti GUP (just updated)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 23H2
Installed on ‎11/‎24/‎2022
OS build 22631.3958
Experience Windows Feature Experience Pack 1000.22700.1026.0

    Correct answer Carlos Ziade

    did you update your GPU to the latest 'studio' drivers?

    did you try to reset the preferences?

    what if you try playing back local drive footage ?

    4 replies

    C
    Community Expert
    Carlos ZiadeCommunity Expert
    Community Expert
    August 10, 2024

    Looks like this is related to a known issue:

    try to go to Preferences => Audio Hardware => Default Input => No Input

      Z
      zb22397697
      Participant
      October 29, 2024

      This worked- thanks!

        PaperFortress
        PaperFortressAuthor
        Known Participant
        August 8, 2024

        Thank you so much. I didn't update the studio driver. Once I did that and restarted my computer it ran smoothly.

        C
        Community Expert
        Carlos ZiadeCommunity ExpertCorrect answer
        Community Expert
        August 8, 2024

        did you update your GPU to the latest 'studio' drivers?

        did you try to reset the preferences?

        what if you try playing back local drive footage ?

        PaperFortress
        PaperFortressAuthor
        Known Participant
        August 8, 2024

        Hey Carlos,

         

        So it was working smoothly last night, but this morning I rebooted my machine and the issue is back. Again, its the firs moment I hit play it studders and glitches (both audio and video) then levels out after a few seconds. Along with everything else I have also tried:

         

        • All apps and drivers are up to date (again)
        • I tried resetting my preferences
        • Tried using local clips and project files

         

        Driving me up a wall. Thanks for your help.

        PaperFortress
        PaperFortressAuthor
        Known Participant
        August 8, 2024

        Here is another example from today:

        PaperFortress
        PaperFortressAuthor
        Known Participant
        August 8, 2024

        I've tried the following:

         

        • Restarted program and computer
        • Turned off GPU acceleration
        • Cleared media cache
        • Changed hard drive cable
        • Created new project
        • Updated all drivers

         

        I will even open clips in the source window and its just black, but not all the time.

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