Participant

Question

workspace

Forum|Forum|2 years ago
February 19, 2024
7 replies
984 views

The workspace is not showing anything. It just keeps showing me an empty page, I tried changing workspace, non of it works

Bug

This topic has been closed for replies.

AnnikaKoenig

Community Manager

You should also be able to resolve this in builds that still have the bug by clearning the preferences. Hold down any modifier key like shift or cmd/ctrl and then select to delete the preferences in the dialog that pops up

M

mlydy1

Participating Frequently

When I click Window and then click Essential Graphics, nothing happens at all. Whether I'm holding down a modifier or not, I don't seem to have any way to open that panel.

AnnikaKoenig

Community Manager

apologies, I should have written: Hold down any modifier key like shift or cmd/ctrl WHEN YOU LAUNCH PREMIERE PRO and then select to delete the preferences in the dialog that pops up

C

christian25639294c7t6

Participating Frequently

I am having the same issue on mac

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mlydy1

Participating Frequently

I have the same issue on my Mac M2 running MacOS 14.3.1 and Premier Pro 24.3.0 build 33. I was able to get my workspace to finally appear by choosing "Reset to Saved Layout" and then opening the Editing workspace. However, I cannot open any additional panels, such as "essential graphics".

AnnikaKoenig

Community Manager

Thanks for reporting this issue! The Motion Graphics team believes that this bug is fixed with the latest beta build (24.3x36). It would be immensly helpful to us if you could check if the problem has in fact been resolved on your end.

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gmc99

Known Participant

I've just tried again what I described above with the new version and it works fine now.

thank you for fixing it.

Ann Bens

Community Expert

Which build? not seeing this on build 35 W11

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gmc99

Known Participant

Windows 24.3.0 Beta (Build 35)

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gmc99

Known Participant

I created a new project.

When first saving you get a message:

"A new default workspace preset has been created to replace the outdated version. Any changes to the original workspace preset will be lost. Custom workspaces (Saved As to a different name) will remain"

Having selected OK you just get a blank screen.

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MisterAdvent

Inspiring

Is this on Mac or PC? I don't want to update if this is going to break on PC.

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Dean266642671ne8

Participant

I have the same issue.