Participant

Question

Adobe Crush constantly after paying for premium

Forum|Forum|1 year ago
October 2, 2024
1 reply
241 views

Hi all, I used adobe before getting premium to make a video on my phone googe pixel 8, it was slow but it was ok. Then i got the premium as i want to handle video 2k/4k, but i started a new project uploading like 20 videos 1080, total of 6 minutes, and it crushes all the time, like if I try to deletw on of them... Please help

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Kevin J. Monahan Jr.

Community Manager

Community Manager

Thanks for the post. Have you tried updating Rush? A new version was released earlier this month. Let me know if it helps. Sorry for the frustration.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Participant

Hello, i have the version 2.11.0.14, there is no more update to make

Kevin J. Monahan Jr.

Community Manager

Community Manager

OK, can you upload a clip to Google Drive or DropBox so I can have the team inspect it? PM me the URL here.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio