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tony_1968
Known Participant
February 26, 2025
解決済み

Created a project on my phone and it uploaded media but it does not show on other devices

  • February 26, 2025
  • 返信数 3.
  • 290 ビュー

So I created a project in Rush on my phone but when I opened the project on the desktop the media was not there and I got the red screen with the exclamation point. Please advise.  This is on win10

    解決に役立った回答 Kevin J. Monahan Jr.

    Hi,

    Creative Cloud sync is no longer supported. It was removed over a year ago for most people and in October for enterprise and EDU accounts. Sorry about that.

     

    Thanks,
    Kevin

     

    返信数 3

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.解決！
    Legend
    February 27, 2025

    Hi,

    Creative Cloud sync is no longer supported. It was removed over a year ago for most people and in October for enterprise and EDU accounts. Sorry about that.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      T
      tony_1968作成者
      Known Participant
      March 2, 2025

      SO best is to upload the file to my computer and link the file? I saw on the phone the upload with the blue progress

      Above The Firehouse Podcastwww.abovethefirehouse.com
      Kevin J. Monahan Jr.
      Kevin J. Monahan Jr.
      Legend
      March 3, 2025

      Hey there,  @tony_1968,

      See if you can move the project from your phone to the computer using the method described here: How to Move Rush files from Mobile to Desktop. It's a workaround. I hope that helps.

       

      Thanks,
      Kevin

       

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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