Freezing since announcement for discontinued sync service

Forum|Forum|2 years ago
January 5, 2024
1 reply
271 views

Ever since the notice that Adobe is discontinuing synced project support, my app is stuttering and freezing up and can't play smoothly. Can we please fix this??

Freeze or hang

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Kevin J. Monahan Jr.

Community Manager

Hey there, @TAKE2EDITOR,

That's rather weird. Can we get specs on your system/device and media? Any other details about the sequence that you can share? Let us know!

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

TAKE2EDITORAuthor

Participant

I'm on iPhone 12 and I have been editing social media videos on my phone for over a year and no lagging or staggering, but since this warning popped up, it's staggering at every cut. It's unbarable. Yes I deleted and installed the app. It's better but still staggering. Nothing peculiar or special about my media. Usually a selfie video recorded on my phone

Kevin J. Monahan Jr.

Community Manager

Does this sound like your issue? https://community.adobe.com/t5/premiere-rush-discussions/performance-last-update-ios-17-1-2-new-rush-v2-9-1-good-but/td-p/14276260. If so, the team is aware of the problem. If not, also let me know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

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