Questions

Hi, il i log with my account from another device and i can't see my projects. How can i Edit from another device?

Hi I literally just spent 3 hours tweaking a new template in Rush and I accidentily hit add sequence and now all of my work is gone. Does anyone know how to get everything back? So frustrated. Thank you.

Hello everyone, why does Rush write me an m4v file when splitting the video / rendering even though it is set to mp4?Thank you for your answers

Can I use the basic sound effect (prediction sound,dog sound) under Adobe Premier freely in my work commercially? Or is it copyright violation? 

I make music video clips which means I need the best audio quality I can get. However I've had an issue with audio coming out as mono I read of stereo after rendering. Audio isn't done by me, I get a Wav file, top quality, that is done on Logic Pro. And upload it to rush, while editing audio sounds fine on my iPad Pro (model MQDT2CL/A; 14.7.1; 2017) but when I render and play it back it has lower quality, and stereo information seams to have changed to mono. This is just what I guess could be happening, any pointer as to what Incoild do or what is going on? 

I have just bought a year's subscription. I hope this isn't a mistake. The rendering of my 4k 60fps iphone video has been downgraded to a blurry rubbish clip. If this is what rush can do then I would prefer to cancel.

  getting this error 

I work with a large team. Ideally, we would like for a person in the field to be able to start an edit, and then have someone in our home office finish it. Is there a way to see all user's projects with an Enterprise account?

Hello, My machine (Apple Mac Mini M1,  8GB memory) grinds to a halt using Premier Rush. How can PR be made more efficient?  

I have duplicate one of my video to work on an other version, and still keep the old one.Since I have done this, I can't open both of my videos... When I am clicking on it, it opens a screen completly grey, or return me instantly back on the main page. I have worked so much on the first one, and now I can't access it.In the Creative Cloud, I have en error message telling me " This Cloud Document is not accessible for now"... Can I have some help with this please! 

I'm facing an issue with all audios on Premiere Rush. I'm unable to record voiceover, each time I record once I finish recording nothing gets recorded.Also I have noticed that all audios are breaking up very badly, so when tried to pick up an audio from the available ones, they are all breaking up horibbly. moreover, when I tried to check a few old projects, all audios and voiceover break up. I have restarted my laptop many time and updated the application. Not sure where is the issues. Please help me out to fix this issue asap.

Despite I use a subscription service, Premiere Rush can’t recognize it on iPad Pro 4th generation.Please teach me how to solve this problem... サブスクリプションに加入しているのにも関わらず、プレミアラッシュが認識してくれません。「購入を復元」をクリックすると、「復元に失敗しました」と出ます。iPad Pro 第4世代で使用しており、apple IDとアドビのメールアドレスは同じです。どなたか認識できる方法をわかる方がいらっしゃいましたら、ご教授の程よろしくお願いいたします。(from Japan) 

How come it says this app is for mobile - android, but it says its not compatible when I try to install it on a mobile with the newest version of android? thanks!

When a click to open my adobe premier rush it says "The application Adobe Premiere Rush is not open anymore. Why is that happenig and how can i fix it?

Now that the Rush starter plan includes unlimited exports on desktop, what is the point of paying for it? I see that cloud storage would drop to 2GB. Other than that, would I lose any of the functionality of the paid version?Thanks, Jim

I am still experiencing crashing issues with Premiere Rush. On Nov. 11th I was experiencing crashing issues, came here to the community and saw that people had already posted comments about it.  Today, I saw there was an update v 2.0, so I updated and went to use the system.  Unfortunetely, I am still experiencing the issue whenever I try to use the right panel with audie, transitions, etc.   It just crashes, I can work for more then 3 minutes before it crashes.  

I've had premiere rush on my phone for a while... I've made a few "projects" on it. Why can't I access them on the MacBook Pro? I've synced the projects but on the mac it only puts on the videos that I used to make the videos instead of the finished project...cheers

I just bought Premiere Rush a few days ago and my first boot up allowed me to start editing a video and then it crashed. I can boot it up but cant get past the file screen without it crashing. How do I fix this? (i've only gotten this to boot up succefully once)

I downloaded the Adobe Rush mobile app on my new google Pixel 6 pro so that I could use an external mic connection while shooting video. I see the video files in the Adobe folder on my phone, but don't see all of the files in the Assets folder in Creative Cloud. I powered off my phone, and waited, thinking a file synch needed to take place. I have turned on "use cellular synch" in preferences. I have logged on and off on the phone and on my desktop Adobe Creative Cloud account. I do see some files that previously were not loading on my phone, but not all of them. After several attempts over 2 days, I have seen some files start to synch on my desktop Creative Cloud folders. I am mainly trying to get the video files so I can edit in Adobe Premiere Pro. I even tried adding a sequence in the Rush app on mobile with all the files I needed and then opening the Rush files through Premier on my desktop, but when I did this, I got an error message.Is there a way to speed up access to

Hi guys, I've been subscribed to the Adobe Rush app on my Google Pixel 4 for over a year now and it's usually great for my needs and ability. The app freeze and crash that usually occurs is often fixed when I restart either the app or my phone, but since yesterday, Monday 22nd March, I can't even open the app on my phone. I have tried restarting my phone and uninstalling the app, I can't seem to get it to work at all. Is there a platform wide issue? Do you have any suggestions? I've looked through the community support pages but I can't find anything that might help with my issue, which is getting the app to open in the first place. Thanks for your time if you've read this far. Sunbul

I know I will get a "this has already been solved," however, I have this problem CONSTANTLY! My phone is running the latest verison of iOS, and I have used different PCs to make sure it wasn't an issue with the PC. I started the project on my phone then go to edit on my desktop and I get a red screen with an exclimation mark. From the home page it shows the computer and cloud icon, and I made sure when I uploaded the assets to the project that the blue syncing circle finished. I've read through 20 different posts with "quick fixes" and none of them work. I tried to right clicke and find and connect, but it doesn't give me access to my cloud. I also can't find the folder in my Creative Cloud account that has these assets. Sooooo....is Rush NOT cloud capable, or is there always going to be this issue from iPhone to PC? Yes, my phone was connected to reliable strong Wifi when I started the project. Someone please help me, this is very frustrating.

Does Premiere Rush not handle my video files which have the file extension /suffix) .MOV??Those files are however visible in Quick Time and/or Adobe Lightroom Classic, on the contrary. Or - do I do something wrong when trying to import these files into Premere Rush?/B

After I render the video the resolution of the video is decreased, see this video's resolution(when full screen landscape) : https://youtu.be/vRk-wG-HnQw    I don't know if this bug is only on android. Whatever resolution I use, after I render the resolution is decreased.This is not a problem with YouTubebecause After I rec the video, the size is good It's happened after I rendered. Plz Help!  

I am having trouble adding a 17 second audio loop.  I want it to play during the entire 6 minutes of my video but can only add a 17 second at the beginning.  How do I do this?

Hi.I´ve made a .mog in Premiere Pro using this tutorial:https://youtu.be/6EEUfvE_akAI'm trying to import/install to Premiere Rush but I'm getting the following error:I'm using a macbook pro with the latest version of Rush.How can I import/install a mogrt?Can I install mogort´s made in After Effects?If its possible to install mogrt's form either or both Premiere Pro and After Effects to the desktop version of Rush, is it a way to use the mogrt in the iOS version of Premiere Rush on an iPhone mobile device?