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T
TDU77
Participant
June 9, 2025
Answered

Partage impossible

  • June 9, 2025
  • 1 reply
  • 258 views

Bonjour,

J'ai acheté Rush Premium via Apple Store et renouvellé tous les ans depuis 3 ans.

Malgré l'achat, je ne peux pas enregistrer ou exporter ou partager mes projets car on me demande d'acheter Rush. (voir les screens en PJ)

Je n'ai pas accès aux fonctionnalités Premium non plus 😒

Pouvez vous m'aider et me dire pourquoi ?

Merci

    Correct answer Kevin-Monahan

    Hi,

    Please contact us to sort this out: https://helpx.adobe.com/contact.html.

    The chat pod is on the lower right.

     

    Thanks,
    Kevin

     

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    June 9, 2025

    Hi,

    Please contact us to sort this out: https://helpx.adobe.com/contact.html.

    The chat pod is on the lower right.

     

    Thanks,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
    T
    TDU77Author
    Participant
    June 9, 2025
    Thanks Kevin,
I'll check out the French chat because it's easier for me.
My English isn't very good
    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    June 9, 2025

    Bonjour, TDU.
    I apologize for not being able to answer in French (I'm studying, though). I hope that French chat will assist you. If not, please drop me a message in via PM here.

     

    Merci,
    Kevin

     

    Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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