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Participating Frequently
Nov 15, 2024 6:29 PM UTC
Question

Adobe Substance Stager Crashes or Freezes Constantly

 

Hi everyone,

I just got my new MacBook Pro M4Pro today, and I was really looking forward to finally using Adobe Substance Stager smoothly. I installed the entire Adobe suite on my MacBook today, but it seems like a disaster so far.

Substance Stager has crashed or completely frozen at least 15 times today, and there were moments where I had to force restart my entire computer because the program wouldn’t even close. It’s incredibly frustrating, especially since I invested a lot of money in this fully-equipped MacBook.

Has anyone else experienced similar issues? Are there any settings I might have missed or anything I should check?

I’d really appreciate any help or advice on how to fix this.

Thanks in advance!
Eco

5 replies

Inspiring
Nov 16, 2024 4:40 PM UTC

I get that too on an M2 Macbook Pro recently. Not sure if it's a system update because Stager has not been updated for a while. Very laggy performance right now.

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Ares Hovhannesyan
Community Expert
Community Expert
Nov 16, 2024 4:40 PM UTC

Please review common issues section here: Version 3.0 - Beta | Substance 3D Stager.Hope this will help.

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Participating Frequently
Nov 22, 2024 10:47 AM UTC

These Co´common issues have nothing to do with my Problem of Freezing and Crashing. I Mean, I have the most Powerful Machine a Macbook Pro can have...an yet, as soon as a Scene gets a bit Complex it totally crashes. How can that be? An is there any solution on Adobes Side to support Apple M4Pro chips? 

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Alexandre Becquet
Community Expert
Community Expert
Nov 29, 2024 8:09 AM UTC

Hello, can you share the specs of your MAcBookPro? i'll check and looking for answer.

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