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gaill727763
Participant
August 4, 2022
Answered

Assets and shapes control panels missing.

  • August 4, 2022
  • 1 reply
  • 379 views

What can i do to fix this?

This topic has been closed for replies.
Correct answer AEllard

Hi @gaill727763! Stager does not support rendering transparency thru objects. Unfortunately, the clear part you are seeing in the Photoshop file is a known error that occurs when rendering objects with the ground plane enabled. The top portion of the droplet is working properly. It is reflecting the environment background on the model’s shiny surface. 

 

How are you trying to use the water droplet in Photoshop?

1 reply

Adobe Employee
August 4, 2022

Hi gaill727763!  It sounds like the assets panel is hidden. It can be turned back on by going to the menu bar> window> show/hide assets

 

Thank you!

Alisha

gaill727763
Participant
August 8, 2022

Thank you very much. Do you you how I remove the white from this water droplet? I want it to look and act like a clear water droplet. When I render and save to photoshop the top becomes white. The bottom is how I want it to look. 

AEllardCorrect answer
Adobe Employee
August 8, 2022

Hi @gaill727763! Stager does not support rendering transparency thru objects. Unfortunately, the clear part you are seeing in the Photoshop file is a known error that occurs when rendering objects with the ground plane enabled. The top portion of the droplet is working properly. It is reflecting the environment background on the model’s shiny surface. 

 

How are you trying to use the water droplet in Photoshop?