Can't export at 300 dpi

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I keep changing my pixels per inch to 300 in the render settings, but the file keeps coming out at 72 dpi. What am I doing wrong? I have a full license.

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JMathewsCorrect answer

Community Manager

Hi @hartben - thanks for reporting this, it does indeed seem to be broken right now. It doesn't change the number of pixels being rendered, just the size calculation in Photoshop, so you can still convert it in Photoshop if you want. If you want more pixels, just use the size setting directly for now. Apologies about that!

Adobe Principal Product Manager, 3D & Immersive

JMathews

Correct answer

Community Manager

Hi @hartben - thanks for reporting this, it does indeed seem to be broken right now. It doesn't change the number of pixels being rendered, just the size calculation in Photoshop, so you can still convert it in Photoshop if you want. If you want more pixels, just use the size setting directly for now. Apologies about that!

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Adobe Principal Product Manager, 3D & Immersive

ID3A+ Design

Known Participant

Hello, its still impossible to export at 300dpi at Stager, Dimension doesnt have this issue / limitation.

Stager is supposed to be better than Dimension and with more functions, so when will be possible for us

to have control of the output resolution?

I saw that you've replied for this issue at 23th July 2021, its been a while since then and as it seems, nothing

has changed.

Thanks in advance.

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davescm

Community Expert

@ID3A+ Design Whilst an annoyance having to change the resolution in Photoshop (which will assign 72ppi on opening to any file without resolution metadata), it does not affect the image at all. The resolution setting is just metadata i.e. a number that sits alongside the image and is used to calculate physical print size. Changing the ppi value in Photoshop Image >Image Size with resample unchecked will recalculate the physical size and add the revised value in metadata without changing a single pixel - so no loss is involved.

It would be nice to see it set correctly from Stager though.

Dave

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