Can't log-in with Stager

Forum|Forum|4 years ago
January 16, 2022
2 replies
1207 views

Other Adobe programs run on the same machine, as they should*, but Stager doesn't allow me to log in.

(Stager is a bit buggy in general, and not just because I use it on an old machine.)

Issue

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Correct answer AlanGilbertson

I had this same issue on one machine, but not another. The solution was to sign out of Creative Cloud then sign-in again. That fixed it.

AlanGilbertson

Correct answer

Community Expert

I had this same issue on one machine, but not another. The solution was to sign out of Creative Cloud then sign-in again. That fixed it.

E

eib4Author

Participating Frequently

Thank you Alan!

This was my solution too! No more login issues.

Have agreat week!

Ares Hovhannesyan

Community Expert

Did you get Substance Plan? 3D design software, AR design software, and apps | Adobe. That can be a reason.

E

eib4Author

Participating Frequently

Thanks Ares!

I have a running Substance 3D Collection subscription. But I think, this cannot be a reason I cannot log in. This would seem to be the solution. Or did I misunderstand something? 😄

Ares Hovhannesyan

Community Expert

Try to check your active sessions status via Adobe ID website Adobe Account. May be you have log in on other computers and forget to sign out and rich limit of 2 machines. Deactivate active session and try again

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