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Can't open two Stager project files

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I made two scenes in Stager. After saving them, closing the app and restarting the PC later that day, the files would't open anymore. I did as I was told by the error message and emailed links to the project files and the log file to substance3d-bugs@adobe.com (on 21 June 2022). I haven't received an answer as of yet but I need to access those files next week.

Is there anything I can do to make the files work again?
Is there anything I can do to prevent that happening to other projects?

Build 1.2.1-20220610.r.8098-e714b91
Windows 10

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JMathewsCorrect answer

Community Manager

Apologies for the delay - we are catching up on issues after being out of office for summer shut down.

For anyone experiencing issues loading a file please email aubstance3d-bugs@adobe.com with the files attached so we can take a look.

Adobe Principal Product Manager, 3D & Immersive

Community Manager

Correct answer

Community Manager

Apologies for the delay - we are catching up on issues after being out of office for summer shut down.

For anyone experiencing issues loading a file please email aubstance3d-bugs@adobe.com with the files attached so we can take a look.

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Adobe Principal Product Manager, 3D & Immersive

Participant

Can`t open my Stager Files!

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Stager-2022-07-04.zip

Stager-2022-07-01.zip

DerFremdeAuthor

Inspiring

Or should I not expect an answer and start working on rebuilding the two scenes?

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Ares Hovhannesyan

Community Expert

Community Expert

Can you share file to test?

Also can you open it in another 3d app, export as OBJ and FBX and reimport in Stager?

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